Huron surveyed 300 healthcare executives across the U.S. to discover how they are positioning their organizations to solve complex financial challenges.
Huron’s research surfaces how healthcare organizations are approaching digital transformation and their digital, technology, and analytics investment priorities.
Federal experience reimagined: Enhancing CX and EX simultaneously
The federal government must adopt a customer-centric approach to improve the quality of customer service at federal agencies. Improving both CX and EX can help meet the stringent goals set out by the current administration.