Brett Tracy

Contact Brett Tracy

For over 13 years, Brett has helped healthcare institutions design and implement the processes and technologies they need to improve patient access and their organization’s revenue cycle.

Relationships come first. The key to ensuring success is understanding what matters most to individuals and establishing common ground so you can build the relationships needed to focus on the strategy and work.

About Brett

Brett has more than 13 years’ experience guiding healthcare clients through financial transformation, bringing his expertise in revenue cycle; designing patient access systems; medical coding and billing; and building IT systems for hospital and professional billing, health information management, and revenue integrity. His experience includes implementing self-service patient payment platforms, designing Medicaid expansion strategies, executing ambulatory clinic turnarounds, and leading Epic revenue cycle teams.

Across his career, Brett has:

  • Implemented a state’s first fully compliant price transparency program, resulting in enhanced patient estimates and self-service pricing tools.
  • Launched a new self-service patient payment platform and digital strategy for a $2 billion healthcare organization, improving patient experience and increasing the self-pay payment yield by 30%, with 40,000 new users over 13 months.
  • Led an initiative for a strategic revenue cycle client to implement cash acceleration methodologies, task forces for accounts receivable (AR) reduction and denials management, a payment monitoring workgroup, and new staffing models, resulting in five-year lows for AR days in candidate for billing (CFB) and 13-month lows for AR days in hospital billing and exceeding cash goals by $50 million in 10 months.

Prior to Huron, Brett served as vice president of revenue cycle at Carilion Clinic. He was a managing consultant at Accenture and manager of revenue cycle systems IT at the University of Arkansas for Medical Sciences. Brett served as health information technology and research director as well as data and policy analyst at the Community Health Centers of Arkansas. He managed a large clinic for Arkansas Health Group and served as an environmental scientist at the Center for Toxicology and Environmental Health.

Brett earned a Master of Science in accounting and a master’s degree in healthcare administration from Seton Hall University. He holds a Bachelor of Science from Evangel University. He is a certified professional coder (CPC) through the American Academy of Professional Coders (AAPC), a project management professional (PMP) through the Project Management Institute (PMI), and a certified revenue cycle representative (CRCR) through the Healthcare Financial Management Association (HFMA).

Brett sits on the Seton Hall University online alumni advisory board for the master’s in healthcare administration program. A recognized revenue cycle thought leader and speaker, Brett has shared his expertise via state and national speaking engagements, publications, conferences and podcasts.

Areas of Expertise

  • Cultural Change
  • Patient Transformation
  • Performance Improvement
  • Revenue Cycle
  • Strategy

Industries

  • Healthcare
  • Nonprofit

Education & Certifications

  • M.S., Seton Hall University
  • MHA, Seton Hall University
  • B.S., Evangel University
  • Certified Professional Coder, American Academy of Professional Coders
  • Project Management Professional, Project Management Institute
  • Certified Revenue Cycle Representative, Healthcare Financial Management Association

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