Jeremy leads Huron’s healthcare intelligent automation capability and has more than 12 years of strategic consulting and leadership experience in the healthcare industry. He has a proven track record of providing high-return engagements focused on intelligent automation, cost and expense reduction, revenue cycle operational workflow improvements, and change management skills that support healthcare transformation.
Jeremy oversees and implements innovative solutions to drive improvement and remove cost through automation, helping healthcare clients manage complex change and achieve sustainable results. He has specific expertise in patient access, patient accounts, health information systems (HIS), claims and denials management, revenue cycle consolidation, shared services creation, vendor optimization, offshoring operations, robotic automation, and managing health system mergers and acquisitions.
Throughout his career, Jeremy has:
- Led the centralization of over 250 employees and insourcing of all outsourced revenue cycle functions for an academic medical center’s north physician region, consisting of more than 300 clinics and $650 million net patient revenue. During the engagement, he redesigned and implemented Epic work queues and reporting for the revenue cycle while driving over $10 million in annual vendor cost savings.
- Led an acute care expansion of a large complex physician clinic, while serving as vice president of revenue cycle, for more than $2 billion of net revenue across the health system. While there, he managed an acquisition and operational integration of a 250-bed Level II trauma center, developed a new shared service model and helped develop acute care revenue cycle processes.
- Led a hospital and physician’s revenue cycle transformation project for a community health system, focused on revenue capture, clinical documentation, increased financial clearance and an increase in overall collection yield, resulting in an increase to annual cash flow benefits by more than $15 million.
- Directed a medical group revenue cycle engagement for an electronic health record and accounts receivable system implementation, where he developed a nonstandard reporting system to support process redesign at more than 70 physician practices and oversaw implementation of process and metric improvements in the patient accounting office.
- Managed a revenue cycle engagement for a large $5 billion health system focused on HIS conversion planning, claim billing and overall accounts receivable management (follow-up, offshoring vendor management and denials management), resulting in reduced administrative write-offs, standardization of operations, and change management and sustainability, leading to more than $80 million in recurring cash flows.
Jeremy holds a bachelor’s degree of business administration in marketing and management from the University of Wisconsin-Madison.