Jon is a leader with more than two decades of clinical and leadership experience. He works with organizations to enhance the patient experience, develop future healthcare leaders and mentor staff.
Any time we break old patterns for new, more strategic thinking is radical transformation to me.”
Jon has more than 20 years of healthcare industry experience, with a background in guiding organizations through strategy development, systems design and operational improvements. He specializes in leadership development, working with management teams to enhance the care experience for patients and families.
Throughout his career, Jon has developed and led patient experience strategies with proven results including increasing and sustaining HCAHPS scores from the 20th percentile to the 75th percentile at a large urban trauma center.
Prior to joining Huron, Jon held a variety of front-line healthcare roles including bedside nurse in cardiac intensive care and emergency nursing, nurse leader in a level-one trauma center, senior director of hospital operations and vice president of patient experience. He is a member of the Emergency Nurses Association, the American Organization of Nurse Leaders and the Beryl Institute.