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Matthew Johnson, Ph.D.

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Matthew is a consulting leader and technology expert with more than three decades of experience guiding organizations across industries through digital transformation.

About Matthew

Matthew has more than 30 years of experience helping organizations around the world use technology to facilitate lasting change. He advises leadership teams through all aspects of successful digital transformation, from strategic planning and change management to business value realization.

Specializing in industries such as life sciences, financial services and technology, he helps clients modernize their business systems. Matthew is also a customer relationship management (CRM) and Salesforce subject matter expert who guides leaders to broaden their approach to program execution, preparing their people and processes to evolve alongside the technology.

Prior to joining Huron, Matthew was the vice president of advisory services at Silverline, where he established a new practice devoted to Salesforce strategy and transformation. He has also held similar practice leadership roles at Accenture and Cloud Sherpas.

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Areas of Expertise

  • Customer Relationship Management
  • Digital Strategy

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  • Financial Services
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Insights

  • Make Digital Transformation Stick: 4 Focus Areas for Long-Term Success

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    There are four key areas leaders should focus on to ensure the seamless execution and long-term sustainability of digital transformation.

  • 5 Opportunities to Strengthen Customer Relationships in a Virtual World

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    Businesses should take advantage of five key opportunities to strengthen their virtual customer relationships.

  • True Enterprise-Level 360-Degree Customer Insight

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    In today’s consumer-centric market, it is important for businesses to ensure they have the capabilities in place to understand what their customers want.

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