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Continuing Education (CE) Credits Available

After a year of extreme uncertainty brought on by the COVID-19 crisis, healthcare leaders have continued to prove their resiliency and ability to quickly adapt to change. But what happens when change does not stop? Healthcare is an industry in the midst of major transformation. Leaders must stay dually focused on navigating a changing healthcare landscape while continuing to deliver excellent care.

At the Leading Through Change virtual conference, join other healthcare leaders in developing a deeper understanding of the implications of the pandemic on the future of healthcare.

We will engage you to think through the changes your organization is facing to navigate through the pandemic and beyond, including how you operate, your talent strategy for today and into the future, and continuing to invest in your culture.

Discover opportunities to accelerate results amid disruption and emerge stronger than before. With four educational tracks to choose from, every healthcare leader can walk away with new strategies:

• Adapting Your Leadership
  From managers to senior leadership, this track is powerful for leaders who want to hone their skills across a variety of key topics, including psychological safety, resilience and building a culture of innovation. Content in this track allows you to focus your development on skills needed today in healthcare.
• Nurse Leadership
  Whether you are a front-line nurse leader, an established nurse director or a seasoned nurse executive, you are invited to the nurse leadership track. After attending these sessions, you will walk away with proven leadership techniques for performance management, communication strategies, innovating delivery and care models, building resilient teams, and much more.
• Ambulatory Leadership
  Dive deep into the critical role ambulatory leaders hold in the delivery of care. This track will focus specifically on your ambulatory operations and cover topics from how to build a high-performance culture and leadership team to driving focus on the consumer.
• Cost Transformation
  Organizations today face mounting pressure to fundamentally change their cost structures. This track will explore how leaders in key business operations such as supply chain, pharmacy and revenue cycle can meaningfully improve margin and support growth. Discover how to think differently about cost and learn what actions key operational roles should be taking now to improve business.

Virtual Delivery, Maximum Convenience

Make the most of your time with three half-day livestream sessions featuring interactive discussions and breakouts. In addition to the livestream sessions, attendees will have access to a variety of on-demand content to best fit their needs.

Agenda

Wednesday - March 3

Thursday - March 4

Friday - March 5

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Welcome and Opening Remarks

10:00 AM - 10:15 AM CST

Returning to New: Leading Your People and Communities to a Better Future

10:15 AM - 11:00 AM CST

Speakers:

Craig Deao, MHA Managing Director

Craig is a senior leader at Huron and a highly regarded national speaker on leadership, engagement, quality and patient safety. He works with healthcare executives to create highly reliable organizations where employees want to work, physicians and nurses want to practice, and patients want to receive care.

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Break and Transition to Your Focus Tracks

11:00 AM - 11:10 AM CST

Concurrent Focused Tracks

11:10 AM - 12:30 PM CST

Adapting Your Leadership

Discover the Secret Lives of Customers

Nurse Leadership

Blending the Process with the People Side of Change

Personal Change Journey Part 1

Ambulatory Leadership

Ambulatory Care: Current Trends and Future State

Cost Transformation

The Unprecedented Pressures on the Cost Structure of Organizations

Lunch and Visit the Virtual Exhibitors

12:30 PM - 1:00 PM CST

Concurrent Focused Tracks

1:00 PM - 2:00 PM CST

Adapting Your Leadership

The Future of Care Experience: Moving Beyond Satisfaction

Nurse Leadership

Personal Change Journey Part 2

Leading My Team

Ambulatory Leadership

Health Care Consumerism in the Ambulatory Market

Cost Transformation

Breakouts Focus on Transforming your: Revenue Cycle, Pharmacy, and Supply Chain

Networking and Exhibit Opportunities for all Attendees

2:00 PM - 3:00 PM CST

Welcome Back and Opening Remarks for Day Two

10:00 AM - 10:10 AM CST

Proud but Never Satisfied: A Discussion with The University of Kansas’ Journey to Excellence

10:10 AM - 11:10 AM CST

Speakers:

Bob Page President and Chief Executive Officer The University of Kansas Health System

Bob Page is president and chief executive officer of The University of Kansas Health System. Page has guided its transformation from an institution with the lowest patient satisfaction ranking in the nation to an organization consistently recognized among the best comprehensive academic medical centers in the country by the Vizient Quality and Accountability Study since 2006.

Tammy Peterman, M.S., R.N., FAAN President, Kansas City Division

Tammy Peterman is president, Kansas City division, and executive vice president, chief operating officer, and chief nursing officer at The University of Kansas Health System. The organization achieved Magnet status three times in a row — to date — and “Best Hospital in Kansas City and Kansas” consistently under her leadership.

Break and Transition to Your Focus Tracks

11:10 AM - 11:20 AM CST

Concurrent Focused Tracks

11:20 AM - 12:30 PM CST

Adapting Your Leadership

Nothing Changes Until the People Change: How to Transform Organizational Cultures through Habit Change

Nurse Leadership

Stakeholder Engagement

Stakeholder Analysis and Action Planning

Ambulatory Leadership

It Takes Two to Tango: The Dyad Leadership Dance-Part I

Cost Transformation

Breakouts Focus on Transforming your: Revenue Cycle, Pharmacy, and Supply Chain

Lunch and Visit the Virtual Exhibitors

12:30 PM - 1:00 PM CST

Concurrent Focused Tracks

1:00 PM - 2:00 PM CST

Adapting Your Leadership

The Post-COVID Executive Diversity, Equity, and Inclusion Vaccine Management

Nurse Leadership

Communicating to Drive Change

Change Communication & Messaging

Ambulatory Leadership

It Takes Two to Tangle: The Dyad Leadership Dance-Part 2

Cost Transformation

Breakouts Focus on Transforming your: Revenue Cycle, Pharmacy, and Supply Chain

Networking and Exhibit Opportunities for all Attendees

2:00 PM - 3:00 PM CST

Welcome Back and Opening Remarks for Day Three

10:00 AM - 10:05 AM CST

Panel Discussion: The Future of Healthcare Leadership Development

10:05 AM - 10:55 AM CST

Speakers:

Christine Aucreman VP, Enterprise Performance Management, Trinity Health

Stacey Parkin MBA, CXO, Chief Patient Experience Officer Service Excellence, MultiCare Health System

Dr. Kendall Stewart MD, Vice President of Medical Affairs and CMO, Southern Ohio Medical Center

Break and Transition to Your Focus Tracks

10:55 AM - 11:00 AM CST

Concurrent Focused Tracks

11:00 AM - 12:30 PM CST

Adapting Your Leadership

Time & Energy Management

Dynamic Communication for Dynamic Times

Leading the Virtual, Stressed Team

How to Be a Resilient Leader

Nurse Leadership

Psychological Safety

Prioritization Action Plan

Ambulatory Leadership

Measuring Value and Achieving Financial Stability

Measuring Demand Operational Processes Provider Compensation

Cost Transformation

Connect the Dots: Q&A with Cost Transformation Experts Panel

Lunch and Visit the Virtual Exhibitors

12:30 PM - 1:00 PM CST

Fireside Chat: Organizational Resilience

1:00 PM - 1:30 PM CST

with Healthcare CEOs / Moderated by Debbie Ritchie, Managing Director, Huron

Closing Connect to Purpose

1:30 PM - 2:00 PM CST

Speakers:

Rich Bluni RN, Speaker, Huron

Networking and Exhibit Opportunities for all Attendees

2:00 PM - 3:00 PM CST