2017 CEO Forum Report: Delivering Excellence in the New Healthcare World
In the midst of market pressures, payment reform, rising consumer expectations, regulatory uncertainty and disruptive innovators are changing the healthcare landscape, 60 healthcare executives from leading healthcare organizations offer insights in Huron’s 2017 CEO Forum Report. The five chapters provide strategies for transformation, innovative partnerships, new business models and steps for strengthening cybersecurity.
Driving efficiency and lowering the cost structure is a starting point, but ultimately, organizations that think, plan and act differently will be best positioned to deliver excellence in the new healthcare world.
Chapter 1: The Future Is Not what It Was Supposed to Be
Health systems confront operating and strategic pressures on all fronts. Payment reform initiatives like value-based payment models are forcing health systems to reimagine or even revolutionize healthcare delivery. Leaders must scale new healthcare models that improve the continuum of care and the overall patient experience.
Chapter 2: Innovation's Promise and Peril
Breakthroughs in technology and biomedicine can increase costs even as they advance healthcare, yet regulatory uncertainty is creating even more incentive for innovation. To meet this challenge, leaders are focusing on strategic healthcare planning. Incumbent health systems hold advantages in driving the process — but if leaders do not act to build a culture of innovation and develop growth strategies, others will.
Chapter 3: Cybersecurity Challenge
Healthcare leaders face escalating threats from cybersecurity issues. While other critical infrastructure sectors experience these attacks as well, cyberattacks in healthcare can have ramifications beyond financial loss and breach of privacy. Preventing security breaches requires organizations to take proactive measures, by securing big data and protecting EHRs to preserve patient records and increase patient safety.
Chapter 4: Mastering Disruption
To thrive in the future of healthcare, organizations must meet rapidly evolving market challenges with growth strategies that incorporate new technologies and sustainable innovation. Executives should consider how other industries have harnessed disruption, begin to execute a dual transformation strategy—simultaneously transforming their existing organization while leading a separate and focused effort to create business models for the future, and develop innovative ways to deliver higher quality care for a better price.
Chapter 5: The Journey Ahead
As disruptive forces reshape the healthcare market, leaders face an environment marked by contradictions, making the journey toward health system transformation more challenging. An in-depth survey of senior industry executives representing care delivery, care financing, insurance and technology organizations identified the contours of this “Age of Contradictions.”Download Now