Case Study: Good Samaritan Hospital
Good Samaritan Hospital, a 408-bed academic medical center in Los Angeles, sought to ensure continued financial success and improve margins to prepare for the continuing shift to outpatient services. Leadership partnered with Huron to improve revenue cycle performance and create a culture of increased productivity and accountability throughout the organization.
Huron’s Revenue Cycle and Workforce Optimization solutions enabled Good Samaritan to streamline processes and standardize procedures to increase productivity and quality, and improve overall effectiveness. The engagement resulted in a $12 million annually recurring revenue cycle benefit and a $6.8 million annually recurring labor benefit.
"Huron's Workforce Optimization and Revenue Cycle implementation teams were superb," said Alan Ino, chief financial officer for Good Samaritan Hospital. "Huron does a very good job of blending senior and mid-level management staff. Any effort that calls for a shift in culture or deviation from the norm requires a delicate balance of instructive and collaborative approaches, and Huron's team excelled at that."Download Now