Future Trends in Healthcare Delivery
Current trends in healthcare delivery show an increase in customization and a focus on the individual. Andrew Waldeck, managing director for strategy and innovation at Huron, provides his perspective on the future of healthcare delivery.
How will healthcare delivery change over the next 10 years?
The reality is nobody has a clear picture of exactly what that looks like. However, you could start to imagine some of the more dramatic flips that ideally would occur in healthcare delivery. So, we have a flip from institutional settings being the dominant place where care is delivered to making home and your local community the dominant default location for the delivery of care. That would force us to use new technology forces, to use new caregivers in different sorts of ways.
The second one would be care is organized around the individual. So, it's not organizing care around the products and services based on my specialty and subspecialty, it's actually blending together all these different disciplines because that's really where health happens - at the intersection between multiple disciplines, and packaging that in a way which is customized, again relative to your ambitions and health. That's going to require the consumer to play a much more active and engaged role than they have previously. But we don't engage consumers by pushing something onto them; we engage consumers by creating something that is engaging for them and invite them into that experience.
So hopefully what we're talking about in 10 years is a health care system that is far more diffused than it is today. It’s community based, not institutional based and it's designed around the unique needs and ambitions that you and I have as individuals across the country.