Designing a More Efficient Research Enterprise Management Model

Laura Yaeger

The Dean of a School of Public Health at a major research university established the goal of responding to the evolving needs of the 21st century, including conducting basic research to discover new knowledge that translates into beneficial programs for society. Recognizing that achieving this ambitious goal would require an equally ambitious and innovative research administration platform, the school’s leadership turned to Huron for assistance in designing and implementing a process to enable it to strengthen its research administration platform and associated business operations. The project’s primary goal was to improve the overall facilitation of research administration, with increased efficiency in business processes, increased use of technology, and improved customer service.