Metrics for Research Administration Offices (Part 2)

Nathan Haines

When implementing a management system based on metrics, plan long-term but think of short-term results. Keep goals modest but progressive. Think about which metrics will identify the greatest opportunities for measuring success and increasing efficiency. This is the second of a two-part series of articles in the "Journal of Clinical Research Best Practices"  written by Nathan Haines, a senior director with Huron Education.

Metrics for Research Administration Offices (Part 1), documented the importance of metrics as a tool for managing people and measuring productivity.