Are Shared Or Regional Services Right For Your Institution?
Many universities are moving toward a service center model to provide excellent service to customers while alleviating operational costs in the areas of finance, HR, research administration and IT. A shared or regional service center is an accountable entity within a multi-unit organization tasked with supplying their "customers" (faculty and employees) with specialized services. Shared service centers are typically deployed for a number of reasons:
- Increase the quality and professionalism of support processes for the business
- Reduce costs of decentralization
- Decrease compliance risk
- Provide staff with development opportunities and a career path
Please join us as we discuss the benefits and challenges of enabling the shared or regional services models with our client partners from the University of Kansas and Yale University.
Tracey Robertson, Director, Huron
Jennifer Pavelec, Director, Huron
Joanne Bentley, Director, Faculty Research Management Services, Yale University
Nick Stevens, Project Director for Shared Service Centers, University of Kansas
Jason Hornberger, Assistant Vice Provost for Shared Service Centers, University of Kansas