Shared Service Center Implementations - An Inclusive Approach
John Curry, Jeffrey Vitter, Gregory Bedell
Shared service centers — decentralized support groups for specific functions or departments — can be an effective organization at universities. But for a shared service center approach to succeed, the organizers must take into consideration the unique management structure of higher education, including elements such as shared governance and multiple funding streams.
This article for NCURA magazine, the journal of the National Council of University Research Administrators, considers the steps necessary to have a successful shared service centers in research administration, breaking them down into three important areas: the framework, a detailed roadmap, and a commitment to continuous improvement.Read More