Frequently Asked Questions

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What will attendees gain from What’s Right in Health Care®?

Healthcare leaders will connect, learn, and share success stories to develop the expertise needed to build a culture that will propel their organization forward, create sustained clinical and operational improvements, and expand leadership skills for today and tomorrow.

Who should attend?

This event is designed for healthcare leaders eager to think critically about bringing more innovation to their organization, prioritizing a high-performing and engaged workforce.

Why attend?

Connect with peers and find inspiration in their path to organizational improvement. Become an ambassador for cultural growth, positive clinical and operational outcomes, and advanced leadership skills.

What are the topics?

What's Right in Health Care® offers a dynamic lineup of educational content, with keynote presentations, interactive sessions, and panel discussions exploring topics relevant to innovation, culture, operations, and technology. For more agenda details, visit this year’s event page.

What is the cancellation policy?

View the full policy for cancellation, transfer, and substitution here.

How do I claim my continuing education (CE) credits?

At the conclusion of the conference, we will request information for CE credit documentation via the overall conference evaluation. You will be provided with a customizable certificate of attendance that you may complete and submit to your licensing agency for documentation of credit. Please visit our CE page for additional details about Huron’s joint accreditation.

In Person

Where does the in-person event take place?

The in-person portion of this program will take place at:

Chicago Marriott Downtown Magnificent Mile
540 N. Michigan Ave. (driveway entrance on 541 N. Rush St.)
Chicago, Illinois 60611
Tel: +1 312-836-0100

Please note: This hotel does not provide shuttle service.

What are the accommodation arrangements?

Discounted room pricing is available for only $199 (plus applicable taxes and fees) per night when booked before July 18, 2022. Book your hotel accommodations here to access exclusive discounts for Huron conference attendees. Discounted rates are subject to availability. Space is limited, so please book early.

What are the health and safety requirements for in-person attendance?*

Huron is committed to keeping the health and safety of our attendees at the forefront of our conference planning. Current health and safety requirements for in-person attendance at What’s Right in Health Care® are aligned with guidelines from the Centers for Disease Control and Prevention (CDC), the state of Illinois, Cook County, and the city of Chicago.

Face coverings and proof of vaccination are not required for guests. Per the policy of Chicago Marriott Downtown Magnificent Mile, face coverings are no longer required for fully vaccinated hotel associates.

*As of April 13, 2022. Requirements are subject to change and will be updated as needed to comply with state and local regulations.

What is the dress code?

The conference dress code is business casual — be comfortable! We do suggest that you bring a sweater or jacket to ensure your personal comfort, as meeting rooms are sometimes cool.

Will you accommodate my special dietary needs?

Yes. Please indicate any dietary restrictions as requested within your registration profile or email them to

What are the nearest airports and available transportation options?

Chicago O'Hare International Airport (ORD) is 15 miles from the conference location. Taxi, rideshare, and public transportation details are below. Additional transportation information is available here.

  • Taxi stands are located on the lower level curb front (outside of baggage claim) at each terminal.
  • Loading zones for rideshare services are at the following locations:
    • Terminal 2 — Waiting area upper level between Door 2A and Door 2D
      • Black Zone A — Outside north of Vestibule 2A
      • Blue Zone B — Outside Vestibule 2A
      • Orange Zone C — Outside Vestibule 2B
      • Green Zone D — Outside Vestibule 2D

        Passengers should wait in the specific colored zones until their rideshare arrives to the same colored zone before proceeding to the designated pickup location. A waiting area inside is available between vestibules 2A and 2D.
      • Terminal 5 — Waiting area lower level Door 5B
      • Uber Black will pick up on the lower level
  • ORD public transportation information is available here, and additional details about the Chicago Transit Authority (CTA) Blue Line are available here.

Chicago Midway International Airport (MDW) is 12.1 miles from the conference location. Taxi, rideshare, and public transportation details are below. Additional transportation information is available here.

  • Taxi stands are located on the lower level curb front of the terminals.
  • The loading zone for rideshare services is on the lower level outside of baggage claim, Door 4.
  • MDW public transportation information is available here, and additional details about the CTA Orange Line are available here.

Other Transportation Options Near the Chicago Marriott Downtown Magnificent Mile

What are the parking arrangements?

Valet parking is available at the Chicago Marriott Downtown Magnificent Mile for $71 per day. Off-site public parking is available at the Rush-Ohio-Wabash (ROW) parking garage located 0.1 miles away. Additional information and pricing available here.


What are the technology requirements for virtual participation?

To participate in the virtual conference, you will need a computer or mobile device with strong internet access and audio/video capabilities. For the best viewing experience, Google Chrome is the recommended web browser. For additional technical viewing requirements, please visit our virtual conference video test page.

What sessions will be available for virtual participants?

Virtual participants will have access to all main stage and keynote presentations and a selection of breakout presentations broadcast via livestream, Aug. 8-10. Recordings of all livestreamed sessions will be available, on demand, for 30 days following the live event.

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