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Donna McHale

Principal Contact Donna McHale
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Donna McHale

Donna is a healthcare consulting executive with more than 30 years of experience in strategic planning and advisory services, systems implementation, organizational change management and performance improvement.

About Donna

Donna has extensive experience managing large, complex projects and change initiatives for numerous multi-entity healthcare systems, consulting firms and software companies. Throughout her career, Donna has:

  • Designed a care navigation and coordination program for a large multi-entity delivery system in New York, including the implementation of the systems, methodology and governance required to drive outcomes throughout the health network.
  • Led a performance improvement initiative at a 600-bed healthcare organization in seven key strategic departments in Arizona, achieving $12 million in annual savings and $1 million in one-time savings.
  • Overseen a performance improvement engagement at a multi-entity delivery system in Georgia to decrease costs and improve patient satisfaction through the development of a centralized patient control center and integrated care coordination.
  • Led an information technology (IT) transformation for a large multi-entity health system in New York, where she developed the IT strategic plan, selected the electronic health record (EHR) vendor, and implemented a project management office (PMO) and an EHR workflow assessment.
  • Served as the care redesign program director for several multi-entity organizations, helping clients develop their telemedicine strategies through assessment, road map design, system selection, system implementation, system enhancements and workflow development optimization.
  • Assisted several clients in their move to the virtual hospital environment where she oversaw initiatives to redesign care while implementing new enterprisewide EHR systems, ensuring the care redesign and EHR implementation projects stayed aligned and synchronized to achieve the desired outcomes.

Prior to joining Huron, Donna was a practice operations leader at Philips Healthcare. Previously, she was president and owner of a consulting firm specializing in performance improvement as well as EHR system planning and implementations.

Donna holds a Bachelor of Science in medical record administration from the University of Illinois at Chicago.

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Areas of Expertise

  • Electronic Health Records
  • Performance Improvement

Industries

  • Healthcare

Education & Certifications

  • B.S., University of Illinois at Chicago

Insights

  • Creating a Digital Culture in Your Healthcare Organization

    Read More

    By prioritizing patient-centric interoperability in technology, healthcare leaders can do more than improve the patient experience: they can transform it.

  • Augmented Reality and the Patient Experience

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    Healthcare leaders can further differentiate themselves from the competition and transform the patient experience by investing in the right AR solutions.

  • Repositioning for the Future With Telehealth

    Read More

    Healthcare leaders are utilizing telehealth and virtual services to respond to coronavirus and reposition their organizations for future success.

  • Harnessing the Power of Data and Analytics on the Journey to Zero Harm

    Read More

    Deliver safer care with informed decision making. Harness the power of data and analytics on your healthcare organization's journey to zero harm.

  • Striking the Balance: How Providers Can Mix In-Person and Virtual Care

    Read More

    Telehealth is here to stay. Healthcare organizations need a care delivery strategy that meets patient demand for both in-person and virtual care services.

4 out of 5

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