Jon has more than 13 years of healthcare industry experience, specializing in helping organizations achieve their strategic vision by transforming medical groups and revenue cycle operations, and improving consumer satisfaction.
With more than 13 years of healthcare industry experience, Jon specializes in creating operational enhancements, offering strategic leadership and managing complex implementation projects that support medical group transformation and revenue cycle improvement. His focus includes improving consumer satisfaction, reducing provider burnout, optimizing clinic and operational workflows, and developing access centers for medical groups and hospitals.
Jon has supported a diverse set of organizations including large academic health centers, multistate health systems, multifacility pediatric hospitals and provider practices, working with leadership to improve key performance metrics, net revenue realization, and patient and provider satisfaction.
Throughout his career, Jon has:
- Led the design and implementation of an access center for a top-ranked children’s hospital.
- Directed an access initiative at a leading teaching and research institution to redesign their 20-ambulatory clinic contact center.
- Worked with an 11-facility, three-state health system to enhance patient access, case management, denials prevention, and billing and collections, generating a bottom-line improvement of $62 million in annual recurring benefit.
Jon began his career with Stockamp & Associates, which was acquired by Huron in 2008.