Robin Brusman

Senior Director Contact Robin Brusman

Robin Brusman

Robin has more than seven years of experience providing operational improvements in a variety of hospital environments, including rural community hospitals and secular and faith-based multifacility healthcare systems.

About Robin

Robin has designed and implemented numerous revenue cycle projects within hospitals and health systems with annual net revenues ranging from $300 million to over $2 billion. She specializes in optimizing billing, collections and vendor processes.

Throughout her career, Robin has:

  • Optimized revenue cycle performance in preparation for an upcoming health information system (HIS) conversion at a $1.1 billion net patient revenue (annual) multifacility healthcare system in the Pacific Northwest, resulting in $20 million in recurring cash improvements. During the conversion, she created detailed design, training and testing recommendations to maintain best-in-practice workflow and metric performance.
  • Managed a team of professionals during a solution implementation and revenue cycle transformation for a rural, $300 million NPR (annual) community health system in Northern California, increasing net patient revenue by 3%.
  • Managed the back-end revenue cycle transformation at a regional centralized billing office that was part of a $1 billion multifacility, statewide system on the West Coast, producing more than $15 million of year-over-year benefit in a high-performing environment.

Robin has a Bachelor of Arts in Hispanic studies and a Bachelor of Arts in international studies from Illinois Wesleyan University.

Areas of Expertise

  • Performance Improvement


  • Healthcare

Education & Certifications

  • 2 B.A.s, Illinois Wesleyan University

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