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Tonia Breckenridge

Managing Director MBA Contact Tonia Breckenridge
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Tonia is a trusted adviser to healthcare leaders from the C-suite to the front line. She brings more than three decades of industry experience to her work helping national health systems deliver patient-centric care.

About Tonia

Tonia is a managing director in Huron’s culture and organizational excellence business unit, overseeing the firm’s work with health systems nationwide. She has over 30 years of healthcare industry experience that she brings to her work helping organizations increase and improve retention, employee engagement and care quality.

Throughout her career, Tonia has consulted with large academic health centers, acute care hospitals and systems, emergency departments, physician practices, ambulatory care centers, and behavioral health facilities, as well post-acute care and hospices across North America. She has led initiatives that helped hospitals and health systems:

  • Improve HCAHPS rate of change, exceeding the 75th percentile.
  • Increase market share by 11% over two years.
  • Reduce agency expense by $1 million.
  • Reduce employee turnover by 50%.

Prior to joining Huron, Tonia spent more than a decade at Baptist Hospital in Pensacola, Florida. She is a member of the American College of Healthcare Executives (ACHE), the Healthcare Financial Management Association (HFMA) and the Society for Human Resource Management (SHRM).

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Areas of Expertise

  • Organizational Design and Alignment
  • Change Management and Leadership
  • Engagement

Industries

  • Healthcare

Education & Certifications

  • MBA, American InterContinental University
  • B.A., Saint Leo University
  • Certified Professional, Society for Human Resource Management

Insights

  • Elevating Change Management: From Point Solution to Continuous Transformation

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    Leaders must shift organizational perceptions of change from an episodic solution to an ongoing strategy that becomes part of the organization's DNA.

  • Shifting Your Children’s Hospital from Patient-Centric to Consumer-Centric

    Read More

    By becoming more accessible, you can ensure that those seeking out care from your institution don’t have to even think twice as they make a call for care.

  • Creating Value and Cultural Alignment in M&A

    Read More

    Organizations can accelerate the value of a merger, acquisition or consolidation by incorporating new evaluation criteria such as cultural fit.

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© 2021 Huron Consulting Group Inc. and affiliates. Huron is a global consultancy and not a CPA firm, and does not provide attest services, audits, or other engagements in accordance with standards established by the AICPA or auditing standards promulgated by the Public Company Accounting Oversight Board (“PCAOB”). Huron is not a law firm; it does not offer, and is not authorized to provide, legal advice or counseling in any jurisdiction. Huron is the trading name of Pope Woodhead & Associates Ltd.