During her twenty plus years in healthcare, Tonia has become a trusted advisor of healthcare leaders from the C Suite to the frontline. Her unique ability to simplify the complex, find practical solutions to problems leaders face, and role model what right looks like has led to success across the organizational scorecard.
Tonia is a leader in the Coaching Division of Studer Group, providing oversight for the organization’s work with National Healthcare Systems and is also a Managing Director with Huron. Tonia and her team of national coaches work with national and regional healthcare executives to apply and cascade the principles of Evidence-Based Leadership℠ across their systems to increase and improve retention, employee engagement, quality of care and patient perception of care across all care settings.
Prior to joining Studer Group, Tonia worked directly under Quint Studer’s leadership at Baptist Hospital in Pensacola, Florida and has first-hand knowledge of the journey from good to great, including the Baldrige framework for process improvement. Tonia also has experience coaching large academic medical centers, acute care hospitals and systems, emergency departments, physician practices, ambulatory care centers, behavioral health as well post-acute care and hospices, in both union and non-union environments, in the US and Canada. Having partnered with hundreds of organizations during her tenure with Studer Group, Tonia brings a versatile skill set that is effective for any organization. She is a recipient of multiple Pillar awards for outstanding results and Studer Group’s highest honor, The Flame Award.
MBA, Healthcare Administration, American InterContinental University
BA, Business Administration/Healthcare, St. Leo University