Desiree Maya
Contact Desiree MayaChange is within us all. It starts with getting on the other side of fear. When we can unlock the power of a growth mindset, change and transformation become an inevitable part of our story. The best time of our lives is always the now, so let’s embrace the growth journey.
Desiree has nearly two decades of experience leading process improvement, change, leadership development, and diversity, equity, inclusion & belonging (DEI&B) initiatives in complex health organizations across the United States and Canada. Her successful implementation track record includes the community hospital, academic medical center, multi-facility system, and federal government settings in Epic, Cerner, and Meditech shops. Desiree is a certified executive coach, DEI&B expert, and an accredited Accelerating Implementation Methodology (AIM) coach, delivering expertise in change leadership and inclusion techniques.
Desiree currently leads change management and leadership, DEI&B, and executive coaching endeavors in Huron’s people transformation business unit. This includes keynote speaking, conducting assessment work to identify transformational opportunities, delivering change and DEI&B workshops, building strategic partnerships, and providing leadership coaching internally and with clients. She’s passionate about expanding diversity awareness, elevating cultural competency, executing sustainable change, and building resilient leaders.
Areas of Expertise
- Business Operations
- Care Transformation
- Organizational Transformation
Industries
- Healthcare
Professional Associations
- Member, American College of Healthcare Executives
- Member, Association of Change Management Professionals
- Member, International Coach Federation
Education & Certifications
- Bachelor of Arts, Political Science, University of California – San Diego
- Minor, Healthcare and Social Issues, University of California – San Diego
- Certified Accelerating Implementation Methodology Coach, Implementation Management Associates
- Professional Certified Coach (PCC), International Coach Federation
- Hogan Assessments Certified, Hogan Assessments
Speaking Topics List
- Alignment and Accountability
- Change Management and Leadership
- Communication
- Employee Attraction and Engagement
- Executive Leadership
- Leadership
- Organizational Culture
- Resilience and Well-Being
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Top Presentations
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Building Unconscious Bias Awareness
Audience: All Leaders, All Healthcare Roles Focus: Diversity, Equity, Inclusion and Belonging (DEI&B), Leadership Length: KeynoteUnconscious bias has been talked about more in healthcare organizations, but what does it really mean and how should leaders address it? In this session, we get grounded in key terms that help us to build a broader understanding of explicit and implicit bias. We also learn how to disrupt our biases and what allyship looks like in practice.
Learning Objectives:
- Establish a common language related to unconscious bias.
- Model positive DEI&B behaviors using practice scenarios.
- Advance the mission to provide quality and equitable care for patients.
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Fostering a Respectful and Inclusive Culture
Audience: All Leaders, All Healthcare Roles Focus: Diversity, Equity, Inclusion and Belonging (DEI&B), Leadership, Communication Length: KeynoteWhen everyone in an organization has the same foundational understanding of the words diversity, equity, inclusion, and belonging, they can better communicate and understand one another. In this session, we will discuss these definitions, examine the impact of bias, reflect on our personal stories, and take intentional action to be leaders who are examples of humility and ongoing learning.
Learning Objectives:
- Recognize the imperative of DEI&B in the workplace.
- Understand the role of leaders and team members in fostering a respectful and inclusive culture.
- Create awareness around the role bias plays in impacting our actions.
- Elevate cultural humility and understanding of the values, attitudes, and beliefs of others.
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Leading, Managing, and Sustaining Change
Audience: All Leaders, All Healthcare Roles Focus: Change Management, Leadership, Resistance Management, Psychological Safety Length: Keynote, Half-dayChange is hard. Often the consequences of not changing are harder. So, how can you lead people through change so they move more quickly from fear and skepticism to hope and enthusiasm? In this workshop, you’ll gain tools that will strengthen your self-awareness around the stages of change, improve how you communicate changes, help you surface and address resistance, and foster psychological safety. It’s packed with interactive learning and discussion.
Learning Objectives:
- Define and use a personal change journey to lead through change with empathy and kindness.
- Understand the role of leaders during change.
- Improve ability to communicate, role model collaboration, and reward behavior change.
- Learn techniques for effectively managing active and passive resistance.
- Describe and foster psychological safety in teams.
Available to Purchase
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