Gurpreet DhaliwalM.D. Contact Gurpreet Dhaliwal
Dr. Gurpreet Dhaliwal is a clinician-educator and professor of medicine at the University of California San Francisco (UCSF). He studies, writes, and speaks about how doctors think, how they develop expertise, and what motivates them to improve their practice and the systems in which they work.
Dr. Dhaliwal is a member of the UCSF Academy of Medical Educators and the UCSF Department of Medicine Council of Master Clinicians. He has published over 150 articles and has been a visiting professor at multiple universities across the U.S. and in China, Japan, and Switzerland. He has received multiple teaching awards, including the 2019 UCSF Osler Distinguished Teacher Award and the 2015 national Alpha Omega Alpha Robert J. Glaser Distinguished Teaching Award. He is currently a member of the board of directors of the Society to Improve Diagnosis in Medicine. In 2012 he was profiled in the New York Times in the article "Could a Computer Outthink This Doctor?" From 2013-2018 he was a writer for The Wall Street Journal's “The Experts: Health Care” report. He has been a podcast guest on multiple shows, including Freakonomics, M.D. and The Wall Street Journal Report.
Dr. Dhaliwal specializes in general internal medicine. He practices full time in the hospital, emergency department, and outpatient clinic at the San Francisco VA Medical Center. He has been in practice for over 20 years.
Areas of Expertise
- Organizational Transformation
- Board of Directors, Society to Improve Diagnosis in Medicine
- Member, Society of General Internal Medicine
- Member, The Alliance for Academic Internal Medicine/Clerkship Directors in Internal Medicine
- Member, American Medical Association
Education & Certifications
- UCSF Diversity, Equity, and Inclusion Champion Training
- UCSF Teaching Scholars Program
- Chief Resident, University of California San Francisco, Department of Medicine
- Internal Medicine Residency, University of California San Francisco
- M.D., Northwestern University Medical School
Speaking Topics List
- Alignment and Accountability
- Change Management and Leadership
- Employee Attraction and Engagement
- Executive Leadership
- Organizational Culture
- Resilience and Well-Being
- Patient and Consumer Experience
- High-Reliability Organization (HRO)
- Physician Alignment and Engagement
- Quality and Safety
Digital Health Technology — Raising Hopes or Raising Barriers?
The cutting edge of digital health technology features artificial intelligence systems that think like doctors and sometimes outthink doctors. But will faster and smarter computers solve the most pressing health issues of our time, or will technology exacerbate them? In this talk, Dr. Dhaliwal will challenge the audience to evaluate how they think, act, and advocate when evaluating health technology.
- Understand the limits of artificial intelligence systems
- Define the digital divide
- Describe one example of advocating for digital equity
Social Determinants of Health: What Clinicians Can Do
Health systems are recognizing the limits of what talking, testing, and treatments can do to improve the health of patients. Many clinicians understand this too but wonder how to help their patients with complex social issues. In this talk, Dr. Dhaliwal emphasizes the small, medium, and large steps clinicians can take to make social determinants of health (SDOH) part of their professional identity and mission.
- Name two things clinicians can do during office visits to address SDOH
- Describe one example of physician advocacy
- Understand the importance of building and supporting diverse teams in healthcare
Reigniting Kindness and Connection at Work
Teamwork is essential to delivering healthcare. It is also a major predictor of patient outcomes and employee satisfaction. In this talk, Dr. Dhaliwal will show how lapses in humanity at work can affect team performance and how fostering kindness between patients, staff, and clinicians can boost morale, satisfaction, and results.
- Name the stages of team formation — the ups and downs
- Describe the effect of a single rude comment on patient outcomes
- Name two ways to lead with gratitude and appreciation
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