Jeff Morris

M.D., MBA, FACS, FRCS© Contact Jeff Morris

Dr. Jeff Morris lives and practices in Hudson, OH, although he is originally from South Africa. He completed residencies in South Africa, Israel, and Canada. After attaining Board Certification, he practiced Orthopedic & Hand Surgery in Thunder Bay and then Burlington, Ontario, before moving to the USA in 1990.

About Jeff

In 2000, Jeff graduated with an MBA from Kent State University and served for 12 years as the Vice President of Medical Affairs (VPMA) at two local community hospitals, transitioning to the position of Summa SW Region VPMA when they joined the larger Summa Health System in Northeast Ohio. During his tenure as a physician executive, these community hospitals engaged the Studer Group (now Huron) to help elevate the culture of service and enhanced communications to new heights, giving them a significant competitive advantage over other facilities in the area.

In 2007, Jeff became certified as a Medical Acupuncturist and still maintains a small clinical practice in non-surgical Orthopedics, Regenerative Medicine, and Medical Acupuncture.

In May 2010 he became a part-time physician coach with the Studer Group, while serving concurrently in the Regional VPMA position. In 2012 he left his administrative position and transitioned to a full-time physician coach position with Huron (formerly Studer Group).

While continuing in his position as a physician coach and speaker with Huron and still maintaining his part-time clinical practice in Medical Acupuncture, in 2023, Jeff undertook training in EEG-based Transcranial Magnetic Stimulation (eTMS) for the treatment of sleep disorders, PTSD, depression, migraines, anxiety, stress, and anger management, eating disorders and other brain dysfunctions, utilizing this unique and effective modality. He then joined the eTMS Ohio team as a physician overseeing the clinical treatment of our Military Veterans, Law Enforcement Officers, and First Responders, supported by Ohio Bill 110, at several eTMS Ohio clinics across Ohio.

Jeff helped to create the Healthcare MBA Program at Kent State University, where he taught Healthcare Marketing. He has co-authored several books, including one on Medical Evidence, The CG CAHPS Handbook, and the OAS CAHPS Compendium: A Guidebook for Improving Patient Experience & Outcomes Across the Ambulatory Surgery Continuum. He has also served as an Independent Medical Examiner. With his experience as a physician for over 50 years (including over 40 years as an Orthopedic and Hand Surgeon), 12 years as a Regional Vice President of Medical Affairs at two community hospitals in an integrated health system, and more than 13 years as a Huron (formerly Studer Group) coach/speaker/author, Jeff appreciates the very real connection between enhanced physician compassion and communication with improved clinical outcomes and greater patient engagement, translating into a superior reputation, a greater market share, reduced liability risk, improved reimbursement, and less professional “burnout.”

As an amateur magician, Jeff sometimes uses mystical effects to elucidate important concepts. As a licensed and instrument-rated pilot, he recognizes the many “patient safety” lessons — like the use of checklists — that healthcare can learn from the world of aviation and from other high reliability organizations (HROs). He uses his experience as a private pilot to teach colleagues and staff about the many safety, communication, and performance correlations between the aviation and healthcare industries.

Jeff has been happily married to his wife and best friend, Cher, for 26 years and has three adult children – a son, a daughter, and a stepdaughter and, as a dog-lover, he is the dog-dad of two adorable little maltipoos.

Areas of Expertise

  • Care Transformation
  • Organizational Transformation

Industries

  • Healthcare

Education & Certifications

  • MBA, Kent State University
  • Bachelor of Medicine, University of Witwatersrand
  • Bachelor of Surgery, University of the Witwatersrand, Johannesburg
  • Bachelor of Science, University of the Witwatersrand, Johannesburg
  • Board Certification in Orthopedic Surgery, The Royal College of Physicians and Surgeons of Canada
  • Medical Acupuncture Certification, McMaster University
  • Hypnosis and Hypnotherapy Certification, Hypnotherapy Training Institute

Professional Associations

  • American Association for Physician Leadership
  • American College of Healthcare Executives
  • Association of American Physicians and Surgeons
  • American College of Surgeons
  • Ohio State Medical Association
  • Royal College of Physicians and Surgeons of Canada

Education & Certifications

  • Certification in Hypnosis and Hypnotherapy (Level 1), Hypnotherapy Training Institute
  • Certification in Medical Acupuncture, McMaster University
  • MBA, Kent State University
  • FRCS©, Board Certification in Orthopedic Surgery, Royal College of Physicians and Surgeons of Canada
  • MBBS, University of the Witwatersrand
  • B.S., University of the Witwatersrand

Speaking Topics List

  • Alignment and Accountability
  • Communication
  • Executive Leadership
  • Leadership
  • Organizational Culture
  • Resilience and Well-Being
  • Patient and Consumer Experience
  • Physician Alignment and Engagement
See Jeff's Press Kit Book this Speaker
Dr. Morris shared both personal and other examples on compassion and Compassionomics. He is a very skilled speaker who tunes into your event and organization both during and prior to his visit. Dr. Morris ensures his material aligns with your message and vision for your organization. A true connect-the-dots speaker for all leaders in the room. We appreciate your partnership and willingness to connect your topic back to our organization goals. We would love to have you back in the future with our physician leaders. Dr. Morris was probably one of our best speakers!! The balance of data and stories / examples was perfect! He has a great style and delivery!
Jeff was both incredibly easy to work with in advance of the date and so enthusiastic when speaking on the date. He made the process easy, listened to and incorporated feedback and his passion for the subject matter was evident.
Dr. Morris shared both personal and other examples on compassion and Compassionomics. He is a very skilled speaker who tunes into your event and organization both during and prior to his visit. Dr. Morris ensures his material aligns with your message and vision for your organization. A true connect-the-dots speaker for all leaders in the room. We appreciate your partnership and willingness to connect your topic back to our organization goals. We would love to have you back in the future with our physician leaders. Dr. Morris was probably one of our best speakers!! The balance of data and stories / examples was perfect! He has a great style and delivery!



Please note that testimonials or endorsements found on this website do not constitute a guarantee, warranty, or prediction regarding the outcome of any services provided by Huron. Prospective clients may not obtain the same or similar results.


Available to Purchase

  • Jeff Morris  Book1

    The CG CAHPS Handbook: A Guide to Improve Patient Experience and Clinical Outcomes

    As CG CAHPS is rapidly emerging as the national standard for measuring patient experience in the ambulatory settings for both quality and business reasons The CG CAHPS Handbook is your guide to consistently deliver on what matters most - the patients and their families - in providing exceptional care and improved clinical outcomes.

    Purchase on Amazon
  • Jeff Morris Book 2

    OAS CAHPS Compendium: A Guidebook for Improving Patient Experience and Outcomes Across the Ambulatory Surgery Continuum

    The Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems (OAS CAHPS) survey will shift the outpatient perioperative landscape considerably.

    Purchase on Amazon

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