Kate Katz
Contact Kate KatzKate Katz is an organizational transformation consultant and speaker with over 18 years of experience working with clients in the US, UK, and Canada. Kate serves as the Lead for our Healthcare Change Management and Leadership capability. She specializes in working with organizations to create an environment of psychological safety, evolving their culture, team structures, and ways of working for the future. She has deep expertise in helping healthcare providers, educators, payors, and commissioners to assess their organizational strengths, identify areas for improvement, and support leaders through the transformation process. Her research areas include inter-organizational trust, and the interconnection of payment reform and care transformation.
Throughout her career, Kate’s focus has been on change and culture initiatives across the spectrum of healthcare operations. She serves as a trusted advisor to executive teams who want to improve their culture, designs new organizational structures, and processes, and leads change programs to improve access to high-quality clinical care for her clients. She has managed change and training programs encompassing more than 22,000 employees.
Prior to joining Huron, Kate led a multi-year change management program at HCSC, introducing a new claims operating model and organizational structure to a division of 7,000 people. Prior to this, Kate worked at the Center for Health Policy at The Brookings Institution, and before that spent nearly a decade as the Principal of her own boutique management consultancy in London.
Areas of Expertise
- Business Operations
- Care Transformation
- Digital Technology and Analytics
- Organizational Transformation
- Strategy and Innovation
Industries
- Healthcare
Professional Associations
- Member, American College of Healthcare Executives (ACHE)
- Chapter Operations Director, Healthcare Businesswomen’s Association (HBA) Chicago Downtown
Education & Certifications
- MA, Organizational Development in Healthcare and Health Education, Middlesex University
- Prosci Certified Change Management Practitioner (PCCP)
- Certified Kaizen Practitioner
Speaking Topics List
- Alignment and Accountability
- Change Management and Leadership
- Communication
- Leadership
- Organizational Culture
- Strategy and Innovation
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Top Presentations
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Fostering Psychological Safety
This session builds on evidence from leadership and management studies, and on Kate’s experience as an executive coach and consultant to enable the participants to develop the skills needed to foster psychological safety within their teams. Leaders who foster psychological safety create the environment for their teams to succeed, ensuring that everyone can be their authentic self. The participants will learn specific self-leadership behaviors that will enable them to understand the importance of psychological safety, spot when it’s missing, and learn how to improve their ability to foster psychological safety. A psychological safety action plan is provided as part of this session.
Learning Objectives:
- Describe the importance of psychological safety
- Identify what an absence of psychological safety looks like
- Improve ability to foster psychological safety in teams
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Psychological Safety and High Reliability: How Do You Make Sure It's Safe to Speak Up
This session builds on evidence from leadership and management studies, and on Kate’s experience as an executive coach and consultant to enable the participants to develop the skills needed to ensure employees feel safe to speak up. Leaders focused on high reliability and zero harm must create an environment of psychological safety, with every member of the team feeling comfortable to point out errors and open to receiving feedback without defensiveness. The participants will focus on how to establish and foster psychological safety on their path to high reliability.
Learning Objectives:
- Describe the importance of psychological safety on high reliability and zero harm
- Improve ability to foster psychological safety in teams
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Leading Through Change
This session builds on evidence from leadership and management studies, and on Kate’s experience as an executive coach and consultant to enable the participants to develop the skills need to lead change effectively. Leaders often fall back into comfortable old habits when they prepare to lead through change. This session provides a path for leaders to be intentional about what they say, how they act, and what they reward as they prepare to lead through change.
Learning Objectives:
- Gain practical tips on how to lead through change more effectively
- Improve ability drive behavior change through what you say, how you act, and what you reward