Jessica brings more than 20 years of healthcare experience spanning clinical practice, health consulting, clinical transformation, digital health, and technology-enabled care delivery. As a registered nurse and healthcare transformation leader, she helps organizations redesign care models, strengthen workforce capacity, expand access, and translate technology investments into measurable operational and financial value.
About Jessica
As an experienced nurse and healthcare transformational leader, Jessica brings a practical, clinical perspective to care delivery transformation. Her work spans virtual care, virtual nursing, smart room technology, remote patient monitoring, behavioral health, rural healthcare, workforce innovation, and other technology-enabled models of care.
Jessica advises healthcare leaders across the transformation life cycle, from enterprise strategy and current-state assessment through operating model, governance, workflow technology design, implementation planning, optimization, and value realization. Her experience spans health systems, academic medical centers, rural and community healthcare organizations, and international healthcare organizations.
Throughout Jessica’s career, she has:
- Led enterprise clinical and digital transformation initiatives for a global healthcare organization, driving clinical workflow redesign, clinical system strategy, governance development, and implementation planning across a multihospital environment to support care delivery modernization and technology-enabled transformation.
- Served as a Virtual Care Workstream Lead for a large health system transformation program, directing virtual nursing and virtual sitter strategy, operational and governance design, workforce integration, and value realization planning to advance care delivery innovation and organization performance.
- Led a smart room technology and virtual nursing implementation for a large academic medical center, including strategic planning, technology integration, workflow redesign, care model redesign, and implementation planning.
- Provided project leadership for more than 50 healthcare organizations during their telehealth journeys, supporting assessments, strategic planning, action planning, vendor selection, workflow mapping, implementation, and sustainable program development.
- Served as a clinical and technical subject matter expert for a large hospital system assessing behavioral health services, developing recommendations to improve service integration, workflow, technology, and care delivery.
- Served as a trusted advisor to health systems, academic medical centers, community hospitals, and international healthcare organizations on virtual care, workforce innovation, and technology-enabled care delivery transformation.
Jessica joined Huron as a Manager in 2018. Prior to that, Jessica served as Telehealth Service Manager for a regional healthcare organization, where she developed and managed sustainable telehealth programs across organizational, community, and state levels. Before transitioning into healthcare consulting, Jessica spent 14 years in clinical practice, including charge nurse roles across medical-surgical, pediatric, and neonatal care settings. Her clinical experience provides a front-line perspective that continues to shape her approach to care transformation, workforce strategy, technology adoption, and implementation.
Jessica earned a Master of Health Administration and a Bachelor of Science in Nursing from Capella University and an Associate Degree in Nursing from Technical College of the Lowcountry. She is a Certified Telehealth Coordinator and previously held a national board certification in low-risk neonatal care.
Jessica has presented on virtual nursing, rural healthcare, behavioral health workflows, telehealth technology, hospital readmissions, technology partnerships, and community care. She is a Board Member and active member of the Junior Service League of Beaufort.