• Huron Companies
    • Innosight
    • Studer Education
  • Submit RFP
  • Careers
  • Technology Partners
  • Contact Us
  • About Us
  • Favorites
Huron Logo Huron Logo
  • Expertise
    • Business Operations
    • Care Transformation
    • Consumer Transformation
    • Digital
    • Organizational Transformation
    • Research Enterprise
    • Strategy & Innovation
    • Upcoming Huron Events

      View Events
  • Industry
    • Education
    • Energy & Utilities
    • Financial Services
    • Healthcare
    • Industrials & Manufacturing
    • Life Sciences
    • Public Sector
    • See All
    • We collaborate with the best and brightest in technology.

      Learn More About Our Partners
  • Our Experts
    • View All Expert Bios
    • Find an expert specialized in your industry.

      Book a Speaker
  • Insights
    • Articles
    • Case Studies
    • Research
    • Get the latest insights and updates from our experts.

      View All Insights
  • Investor Relations
    • News
    • Events
    • Financial
    • Stock Info
    • Corporate Governance
    • See All
    • Learn more about Huron and our most recent financial results.

      Investor Presentation
  • Contact Us
  • Expertise
    Expertise
    Business OperationsCare TransformationConsumer TransformationDigitalOrganizational TransformationResearch EnterpriseStrategy & Innovation

    Upcoming Huron Events

    View Events
  • Industry
    Industry
    EducationEnergy & UtilitiesFinancial ServicesHealthcareIndustrials & ManufacturingLife SciencesPublic SectorSee All

    We collaborate with the best and brightest in technology.

    Learn More About Our Partners
  • Our Experts
    Our Experts
    View All Expert Bios

    Find an expert specialized in your industry.

    Book a Speaker
  • Insights
    Insights
    ArticlesCase StudiesResearch

    Get the latest insights and updates from our experts.

    View All Insights
  • Investor Relations
    Investor Relations
    NewsEventsFinancialStock InfoCorporate GovernanceSee All

    Learn more about Huron and our most recent financial results.

    Investor Presentation
  • Careers
    Careers
    Join Our Talent CommunitySearch Open PositionsBenefits
  • About Huron
    About Huron
    The Huron DifferenceOur People & ValuesMaking an ImpactOur ResultsInvestor RelationsLocations
  • Help & Support
    Help & Support
    Contact UsSubmit an RFPBook a Speaker
  • Privacy
    Privacy
    Privacy StatementTerms & ConditionsCookies PolicyFraudulent OffersLabor Condition Applications
  • Contact Us
  • Favorites
    Recent Favorites
    You have no saved content.

Kona Community Hospital

Favorite Bookmark
Download Email Subscribe Print Contact Us

Challenge

As a safety-net hospital, Kona Community Hospital (KCH) faced declining government reimbursement combined with reduced state appropriations. To meet these challenges and prepare for the future, leadership at KCH sought to increase revenue and decrease reliance on state funding.

Approach

KCH partnered with Huron, launching a strategic performance improvement initiative to increase revenue and decrease costs, while maintaining or improving the quality of care delivery. The engagement focused in key areas such as the revenue cycle, non-labor expenses, labor expenses, clinical operations and clinical documentation improvement (CDI).

Results

$3.5M increase in revenue cycle recurring net revenue

$4.6M one-time balance sheet cash benefit

$1.9M reduction in annual operational expense

Optimizing the revenue cycle: Working with KCH leadership and staff, Huron implemented its sustainable revenue cycle solutions, enhancing the existing health information system to optimize work drivers and reporting. This effort resulted in a 15-day reduction in the discharged not billed backlog and a recurring nine percent increase in year-over-year cash factor. Huron’s strategic pricing expertise resulted in over $500,000 in increased annual net revenue.

Reducing non-labor expense: Huron’s non-labor solution allowed KCH to optimize its 340B purchasing compliance, achieving significant savings. The engagement also identified and implemented cost savings across purchased services, clinical operations and food services. The non-labor initiatives generated a $1.39 million annually recurring benefit.

Managing labor expense: Labor and benefit costs approached 80 percent of KCH’s net revenue. Huron provided training on how to effectively utilize productivity reporting and shift management tools to more proactively control labor costs. This effort ensured appropriate alignment of resources to volumes and more deliberate use of overtime expenditures, generating over $500,000 in savings.

Improving clinical documentation: Huron’s CDI program allowed KCH to more accurately capture services provided, resources consumed, severity of illness, risk of mortality and complexity of care, resulting in an $800,000 increase in annual net revenue.

Enhancing coordination of care: Huron helped KCH implement a comprehensive case management redesign, instituting clinical high-risk meetings and daily care coordination meetings to move patients through the continuum of care more efficiently, reduce average length of stay and decrease payer denials.

Kona Community Hospital is a 94-bed acute care hospital that has served the west Hawaii community for more than 100 years. The hospital is part of the Hawaii Health Services Corporation, a public benefit corporation formed by the legislature.

Favorite Bookmark
Contact Us Download Email Subscribe Print
Contact Us
Business Operations Healthcare Community Health System or Hospital

Related Work

  • Organizational Strategy Improvements With Riverside University Medical Center

    Read More

    Huron and Riverside University Medical Center partnered to improve labor, non-labor, clinical operations, human resources, physician, revenue cycle and CDI.

View All

We use cookies on our website to provide you with a more personalized digital experience, enable website functionality and understand the performance of our site. You may review our Privacy Statement and our Cookies Policy. By using this site you agree to our use of cookies. I Accept

//end gaconnector
  • Expertise
    • Business Operations
    • Care Transformation
    • Consumer Transformation
    • Digital
    • Organizational Transformation
    • Research Enterprise
    • Strategy & Innovation
  • Industry
    • Education
    • Energy & Utilities
    • Financial Services
    • Healthcare
    • Industrials & Manufacturing
    • Life Sciences
    • Public Sector
  • About Huron
    • The Huron Difference
    • Our People & Values
    • Making an Impact
    • Our Results
    • Investor Relations
    • Locations
  • Help & Support
    • Contact Us
    • Submit an RFP
  • Careers
    • Search Open Positions
    • Join Our Talent Community
    • Our Commitment
  • Legal
    • Privacy Statement
    • Terms & Conditions
    • Studer Education: Subscription Product Terms of Use
    • Cookies
    • Fraudulent Offers
    • Labor Condition Applications
Huron Logo
  • LinkedIn Icon
  • Twitter Icon
  • Facebook Icon
  • Instagram
  • Youtube Icon

© 2022 Huron Consulting Group Inc. and affiliates. Huron is a global consultancy and not a CPA firm, and does not provide attest services, audits, or other engagements in accordance with standards established by the AICPA or auditing standards promulgated by the Public Company Accounting Oversight Board (“PCAOB”). Huron is not a law firm; it does not offer, and is not authorized to provide, legal advice or counseling in any jurisdiction.