Elevate the Student Experience With Data and Technology
The Student Journey
of recent graduates believe their educational experience was worth the investment.
of first-year students say they considered leaving their institution due to finances.
These data points reveal a gap between students' perceptions of the value of their education and what it cost them. Robust financial aid offerings and guided planning, customized to each student's unique situation and enabled by customer resource management (CRM) technologies, can ensure all students are set up for success.
of graduates say they felt a sense of belonging at their alma mater.
as likely to be satisfied if they felt a sense of belonging at their institution.
Understanding that a sense of belonging increases student satisfaction, forwardthinking institutions will leverage a dynamic outreach strategy that includes social media, as well as chatbots and texting initiatives, that encourages and facilitates student acclimation into campus life. The same technology can also be used to measure the effectiveness of each campaign, providing actionable data to help leaders course-correct, as needed.
of recent graduates say faculty members helped them achieve their educational goals.
of recent graduates say academic advisers were a leading contributor to achieving their goals.
Centralize student data and make customizable, user-friendly reports easily accessible to faculty advisers, freeing them to spend more time building strong mentoring relationships and less time piecing together information.
feel they received valuable career advice and guidance from their institution.
of respondents say they got a job with university help.
of graduates feel they were well prepared for employment in their field of interest.
To enable meaningful connections, consider creating an interactive database that crosswalks current student's interests and objectives with those of successful alumni, advisers and faculty.
of graduates are satisfied with their alumni experience.
of graduates expect to stay involved as alumni.
Effectively deploy and manage a centralized CRM tool to keep track of alumni preferences and ensure high-quality, personalized outreach.