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What Today's Healthcare Consumers Expect
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Huron’s research reveals how evolving healthcare consumer behaviors and preferences are reshaping the industry.
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Orchestrating Healthcare's Digital Future
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Huron’s research surfaces how healthcare organizations are approaching digital transformation and their digital, technology, and analytics investment priorities.
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Federal experience reimagined: Enhancing CX and EX simultaneously
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The federal government must adopt a customer-centric approach to improve the quality of customer service at federal agencies. Improving both CX and EX can help meet the stringent goals set out by the current administration.
