Case Study: Children's Hospital Los Angeles
Children’s Hospital Los Angeles (CHLA) hoped to leverage pressures from statewide payment model changes to migrate to a Diagnosis Related Group (DRG)-based payment structure. Throughout this process, CHLA leadership knew the time was ripe to also improve other aspects of the care delivery process. Seeking a partner to effect operational transformation, CHLA engaged Huron Healthcare and launched a fourfold project addressing:
- Patient placement;
- Interdisciplinary care coordination;
- Case management; and
- Care variation.
In the eyes of Dr. James Stein, chief medical quality officer and associate chief of surgery at CHLA, “The results of the Huron project exceeded all expectations. We achieved major improvements in patient throughput, care variation, and patient and staff satisfaction, while also delivering significant financial benefits.”Download Now