Davy has over 35 years of experience in the healthcare industry, as a clinician, nursing leader, Chief Administrative Officer/Chief Nurse Executive and coach developing and implementing process improvement in the areas of service excellence, employee and physician engagement, leadership development, resource management, quality/safety improvement and perioperative services. With 14 years of coaching experience, currently Davy is the Studer Group Coach Leader of community hospitals. He has lead coaching engagements across the continuum in academic medical centers, regional hospital systems, community hospitals, post-acute facilities and outpatient facilities. Davy is also a leader for the unified perioperative services solution and provides oversight for the accelerators coach specialists.
He has documented sustained results in patient experience, employee engagement, physician engagement, process improvement and quality/safety metrics. A capable leader and mentor to emerging leaders, Davy is skilled in identifying the leadership competencies necessary to create strong cultures that drive sustainable outcomes. He has a Black Belt Sixth Sigma Certification.
Awards & Recognition
Studer Group, Pillar Award and Flame Award
American College of Healthcare Executives, Fellow
"COACHING MINUTE: 3 Questions that Measure Organizational Alignment", Studer Group, November 2017
The OAS CAHPS Compendium: A Guidebook for Improving Patient Experience and Outcomes Across the Ambulatory Surgery Continuum, Firestarter Publishing, co-authored with Jeff Morris, Diana Topjian, Erin Shipley, Anthony Schuster, Ted James, 2017
"OAS CAHPS at a Glance", Studer Group, co-authored with Diana Topjian and Anthony Schuster, 2016
The Nurse Leader Handbook: The Art and Science of Nurse Leadership, Firestarter Publishing, co-authored with Studer Group, 2010
Process Improvement / Service Excellence / Employee and Physician Engagement / Leadership Development
Fellowship, Johnson and Johnson/Wharton Nurse Executive Program, University of Pennsylvania
MPA, Community Health, East Carolina University
BS, Nursing, University of North Carolina - Charlotte