For nearly a decade, KC has helped Fortune 500 companies in the healthcare, consumer packaged goods and manufacturing industries transform. By collaborating with his clients to identify consumer insights and “jobs to be done,” he helps them conceptualize and build disruptive business models.
For over nine years, KC has helped client organizations innovate and transform in the face of disruption. His clients span a variety of industries, which has helped to broaden and deepen his relationship with innovation. As a healthcare leader at Innosight, KC spends his time working on large-scale transformations in the healthcare provider and payor space.
Over the course of his career, KC has focused on enabling long-term transformation for Innosight’s healthcare provider clients. Collaborating with leaders in this space, he helps his clients navigate consumer transformation, drive provider engagement and shift the care model toward value. He also helps providers explore how strategic partnerships can deliver outcomes that lend higher value, more affordability and a better experience overall. KC has recently led efforts resulting in a restructuring of the strategic partnership between a payor and regional provider system.
Beyond his healthcare provider client work, KC has also led several major transformations for clients in the pharmaceutical and medical device industries. Recently, he helped a newcomer in the pharmaceutical manufacturing industry use vertical integration to address critical drug shortages and predatory pricing behavior. KC has also worked in the defense, consumer, industrial and investor-owned utility space and was responsible for the development of new technologies to address severe drought conditions along the U.S. West Coast.
Before joining Innosight, KC worked at Intermountain Healthcare, where he led the development of several key strategic initiatives, including the creation of two successful spinoff companies and the revitalization of the primary care model for SelectHealth’s Medicare Advantage members. While pursuing his undergraduate degree, KC began a series of research efforts focused on capability development in international expansion, which he continues to this day.
KC holds a master’s degree in public health (MPH) from the University of California, Berkeley and a Master of Business Administration (MBA) from the University of California, Berkeley’s Haas School of Business. He also holds a bachelor’s degree in business management strategy from Brigham Young University.