Rachel has more than 16 years of healthcare consulting experience. She collaborates with organizations to implement strategy, process and technology changes that drive significant and sustainable performance improvement.
Sustainable change needs to be sponsored and modeled at the top, but it truly occurs when you also work side-by-side with those on the front lines.”
Rachel works with organizations across the healthcare industry, including large health systems, academic health centers, medical groups and children’s hospitals. She works closely with healthcare leaders to transform financial and operational performance by reimagining strategies, processes and technology.
Rachel has deep experience helping organizations improve patient access, increase patient financial care and engagement, navigate acquisition operations and scalability, assess and implement insourcing/outsourcing models, adopt shared service models, and improve as well as establish revenue cycle business offices from the ground up.
Over the course of her career, she has led financial improvement initiatives that have generated more than $76 million in first-year client benefit and 25% increases in productivity. She has managed cross-functional teams through multiyear efforts to identify cost savings opportunities, improve revenue cycle performance, optimize technology, and create system strategies and road maps for ongoing improvements. Rachel has also served as a vice president of revenue cycle.
Rachel is a member of the Healthcare Financial Management Association (HFMA) and the Medical Group Management Association (MGMA). She frequently speaks at industry conferences on the topic of revenue cycle transformation.