Scott Weber

Scott has more than 30 years of experience helping healthcare, retail, and consumer packaged goods (CPG) organizations drive growth through customer experience, digital innovation, and marketing.

Every company is being disrupted. Most goods and services are commodities. The only question that matters: Is your company invaluable to your customers?”

About Scott

Scott provides customer experience and marketing expertise to clients in consumer-led industries who have aggressive growth and loyalty goals. He blends design-led thinking with data and analytics to reimagine how clients build enduring, profitable relationships with their customers.

Throughout his career, Scott has:

• Built a digital studio for a $6.5 billion health system tasked with delivering frictionless experiences for patients, clinicians, and staff. He delivered several new mobile applications and web-based products while reducing marketing expense by 15%.
• Led the marketing transformation of an in-home primary care practice focused on at-risk Medicare patients, driving a 12% increase in appointment bookings without increasing spending.
• Designed and led patient-led digital blueprints at several multihospital health systems, resulting in improvements in patient access, higher patient experience scores, and reduced load on call centers.
• Collaborated with clients to drive digital transformation at several large health payors, resulting in improvements to Medicare star ratings, member adherence to care plans, and reduced costs to serve.
• Led brand transformations for blue chip companies, resulting in significant improvements in sales, margin contribution, and consumer preference.

Prior to joining Huron, Scott served as a managing director at Alvarez & Marsal (A&M), where he co-founded the company’s digital practice and led engagements with healthcare clients. Before joining A&M, Scott was the chief marketing and design officer for M Health Fairview, the University of Minnesota health system.

Scott earned a Master of Business Administration from Georgetown University and a Bachelor of Arts from The Ohio State University.