Margaret's passion is contagious as she challenges and engages leaders and staff to think creatively and differently. She is a master speaker and storyteller, engaging her audience to learn and grow in their role. She loves nothing more than to help individuals and organizations connect to the "why" in their work.
Margaret Stanzell brings almost 30 years of healthcare experience and was part of the foundation of Huron | Studer Group by working closely alongside the founder Quint Studer for over 18 years. Margaret has been instrumental in developing many of Huron's foundational frameworks and resources during this time. She is a key to the development of Huron's core content, writing and contributing to numerous books, articles, and toolkits that remain relevant and used today, including the foundational 2010 call light study and tactic of hourly rounding.
Margaret continues to drive excellence. She is a professional and engaging speaker for large and small audiences, who leverages stories and facilitates activities to solidify participant engagement and learning. She is a sought-after professional speaker who uses her practical experience to create new and innovative ways to drive culture and customer, patient, and employee engagement and experience.
Margaret's passion is contagious as she challenges and engages leaders and staff to think creatively and differently. She is a master speaker and storyteller, engaging her audience members to learn and grow in their role. She loves nothing more than to help individuals and organizations connect to the "why" in their work and is a sought-after speaker and expert in virtual and on-site training delivery. You can often find Margaret in organizations around the country sharing her expertise on customer and patient experience, compassion, talent strategy, performance management, and leadership development.
Born in New Orleans, Margaret lived and was raised in Iowa and Missouri and currently lives in Tupelo, Mississippi. She is married to Jim, also in healthcare, and is a mother to three adult children, J.P., Ben, and Maddie.
Areas of Expertise
- Organizational Transformation
Education & Certifications
- B.S., Business Administration, University of Arkansas
Speaking Topics List
- Alignment and Accountability
- Change Management and Leadership
- Employee Attraction and Engagement
- Executive Leadership
- Organizational Culture
- Resilience and Well-Being
- Patient and Consumer Experience
Thank you! This was an outstanding program! Everyone in our management team had significant benefit from Margaret's presentation today. She is an absolute rock star. The content was uplifting, challenging and immediately useful for everyone in the room. You'll have to trust me when I say that this type of praise is not offered lightly from me, and Margaret has truly earned it.”
Thank you for sharing your personal experiences. They are powerful and most helpful in painting a picture I want to learn to practice.”
This is the BEST, most engaging, and most personally impactful webinar I have experienced in a very long time! Thank you.”
Please note that testimonials or endorsements found on this website do not constitute a guarantee, warranty, or prediction regarding the outcome of any services provided by Huron. Prospective clients may not obtain the same or similar results.
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