6:30 AM - 8:00 AM EST
Registration Open for Badge Pick Up
7:00 AM - 8:00 AM EST
BREAKFAST
GENERAL SESSION
8:00 AM - 9:15 AM EST
Conference Kickoff
Excellence in Healthcare Recognition: Community Health System, Lawrence + Memorial Hospital | Yale New Haven Health, and Samaritan Health Services
Unleash Your Curiosity: Setting the Stage
Diana Kander, New York Times Best-Selling Author, Innovation Consultant, and Keynote Speaker
9:15 AM - 9:45 AM EST
BREAK
CONCURRENT BREAKOUT SESSIONS
9:45 AM - 10:45 AM EST
*Accelerating Growth Through Precision Patient Engagement
OU Health
Building Champions: Coaching for Revenue Cycle Excellence
Community Health System
*Firestarter or Dumpster Fire: The Engagement Spark
Crawford Memorial Hospital
10:45 AM - 11:00 AM EST
TRANSITION
CONCURRENT BREAKOUT SESSIONS
11:00 AM - 12:00 PM EST
*Hospital at Home Strategy for Acute Care Improvement: What’s Right and Next Steps
Boston Medical Center and Medically Home Group
Optimizing Revenue Cycle and Care Management Coordination
Universal Health Services, Inc.
*Leading Change: Transforming Culture Through Leadership Development
Riverside Healthcare
12:00 PM - 1:15 PM EST
LUNCH
CONCURRENT BREAKOUT SESSIONS
1:15 PM - 2:15 PM EST
*Engaging Emergency Departments as a Strategic Asset to Address Systemwide Capacity
University of North Carolina and Northwell Health
Mission Critical Transformation: High-ROI Initiatives for Sustainable Success
Cambridge Health Alliance
*Transforming Patient Experience With Dyad Leadership
RWJBarnabas Health
2:15 PM - 2:45 PM EST
BREAK
GENERAL SESSION
2:45 PM - 4:00 PM EST
Connect to Purpose by Healthcare Hero
Marc A. Milano, M.D., FACEP, Chair, Department of Emergency Medicine, Newark Beth Israel Medical Center | RWJBarnabas Health
The Future of Healthcare: Trends, Transformation, and Innovation
Marcus Whitney, Founding Partner, Jumpstart Health Investors
Takeaways and Closing Remarks
4:30 PM - 6:30 PM EST
Welcome Reception at View Boston (sightseeing 750 ft. above the city)
6:30 AM - 7:15 AM EST
Early Bird Wellness Session: Inspired Care
Rich Bluni, R.N., Senior Director and International Speaker, Huron
7:00 AM - 8:00 AM EST
BREAKFAST
GENERAL SESSION
8:00 AM - 9:15 AM EST
Welcome Back and Opening Remarks
2025 Huron Hall of Fame Induction and The Future of Healthcare: Care Transformation
Joanne M. Conroy, M.D., President & CEO, Dartmouth Health and Dartmouth Hitchcock Medical Center
9:15 AM - 9:45 AM EST
BREAK
CONCURRENT BREAKOUT SESSIONS
9:45 AM - 10:45 AM EST
*Unlocking the Power of Capacity Management to Support Transformative Change
Samaritan Health Services
Boosting HR Efficiency: Workday Implementation and Change Management Success
Cincinnati Children's Hospital Medical Center
*Elevating Patient and Employee Experience: Leadership Strategies for Impact
Lawrence + Memorial Hospital, Yale New Haven Health
10:45 AM - 11:00 AM EST
TRANSITION
CONCURRENT BREAKOUT SESSIONS
11:00 AM - 12:00 PM EST
Transforming Patient Access: From Fragmented Systems to Advanced Solutions
Children’s Hospital of Orange County (CHOC)
*Driving Margin Improvement: Tactical Clinical and Corporate Initiatives
Westchester Medical Center Health Network
*Innovating Workforce Dynamics: Panel Discussion
ECU Health
Orlando Health
UPMC
12:00 PM - 1:15 PM EST
LUNCH
CONCURRENT BREAKOUT SESSIONS
1:15 PM - 2:15 PM EST
*Driving a National Shift in Healthcare: Scalable Solutions from West Health Accelerator Partners
West Health, Northwestern Medicine, and Mass General Brigham
*Transforming Productivity: Strategies and Tactics for Operational Excellence
Southeast Alaska Regional Health Consortium (SEARHC)
Systemwide Implementation of Epic and Workday
CoxHealth
2:15 PM - 2:45 PM EST
BREAK
GENERAL SESSION
2:45 PM - 4:00 PM EST
Connect the Dots
The Future of Healthcare: Intelligent Care Panel Discussion
- Traci d’Auguste, Chief Operating Officer, UF Health
- Lien Le, M.D., Vice President of Hospital Medicine and Associate Chief Medical Officer, Tampa General Hospital
- Kevin Corbin, MHA, FACHE, Associate Vice President of Operations, UNC Health
- Ryan Vega, M.D., Chief Health Officer, Vantiq
Takeaways and Closing Remarks
7:00 AM - 8:00 AM EST
BREAKFAST
GENERAL SESSION
8:00 AM - 9:15 AM EST
Welcome Back and Opening Remarks
Connect to Purpose by Healthcare Hero
Karin Shavelson, M.D., FAAP, CPHQ, Chief Medical Executive and Co-Chair, East Bay Quality Collaborative, Sutter Health
The Future of Healthcare: Business Transformation
Niyum Gandhi, CFO & Treasurer, Mass General Brigham
9:15 AM - 9:30 AM EST
BREAK
GENERAL SESSION
9:30 AM - 10:30 AM EST
The Future of Healthcare: Artificial Intelligence
Jeff Gautney, Senior Vice President & CIO, Rush University System for Health
GENERAL SESSION
10:30 AM - 11:05 AM EST
The Future of Healthcare: The Next Generation of Leaders
Edward M. Hundert, M.D., Associate Director, Harvard Medical School Center for Bioethics; Senior Lecturer on Global Health and Social Medicine, Harvard Medical for Health
GENERAL SESSION
11:05 AM - 11:45 AM EST
Unleash Your Curiosity: Reflections and Insights
Diana Kander, New York Times Best-Selling Author, Innovation Consultant, and Keynote Speaker
Closing Remarks
11:45 AM - 12:00 PM EST
Grab and Go Lunch