Virtual Event | August 26 - August 28 2024 , 12:00 AM - 12:00 AM MDT

What's Right in Health Care® Agenda

What's Right in Health Care® Agenda

What’s Right in Health Care® is Huron’s premier annual event that provides healthcare professionals with innovative strategies to tackle their biggest challenges. Join peers and industry leaders to redefine what’s possible for your organization and put it into practice. Add your voice to the conversation and benchmark against leading healthcare organizations that are achieving leadership, clinical, and operational excellence. 

Return to What’s Right in Health Care®

All times are in Mountain Time (MT) | Eligible for 14.75 continuing education (CE) credits via livestream and on-demand content.

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Monday, Aug. 26
Tuesday, Aug. 27
Wednesday, Aug. 28

11:00 AM - 1:00 PM MDT

Onsite Registration Open

GENERAL SESSION

1:00 PM - 2:30 PM MDT

Conference Kickoff

Champion Mindset: Overcoming Adversity and Tenacity During Challenging Times

Chaunté Lowe, Speaker, Cancer Survivor, Olympic Medalist, 4-time Olympian, American Record Holder and Author

2:30 PM - 3:00 PM MDT

BREAK

CONCURRENT BREAKOUT SESSIONS

3:00 PM - 4:00 PM MDT

Leadership Excellence

* Fostering Excellence: Aligning Culture, Engaging Employees, and Elevating Patient Experience

Peterson Health

Operational Excellence

* The Trials, Tribulations & Triumphs of a Multiyear Systemwide Turnaround and Transformation

UW Medicine

Clinical Excellence

Intensivist-Led ICU Operating Model

Tampa General Hospital

Patient Excellence

Breaking Boundaries: Transforming Healthcare through a Fresh Approach to Social Determinants of Health

UNM Health

4:00 PM - 4:30 PM MDT

BREAK

GENERAL SESSION

4:30 PM - 5:45 PM MDT

Healthcare Hero Connect to Purpose

Frank Danza, Senior Vice President of Finance and Revenue Cycle Operations, Northwell Health

Healthcare Trends: 15 Minutes That Count

  • Understanding AI in Healthcare - Fanny Ip, MBA, B.A., Managing Director, Huron
  • Evolving Your Workforce Ecosystem - Jennifer Hammond, ACC, Managing Director, Huron
  • Enhancing Patient Experience Beyond the Beside - Craig Deao, MHA, Managing Director, Huron
  • Tackling Burnout for Healthcare Workers - Bill Satterwhite, J.D., M.D., CPE, Principal, Huron

6:00 PM - 8:00 PM MDT

Retro Après Ski-Themed Welcome Reception

6:00 AM - 7:00 AM MDT

Puppy Yoga! Prepare for an adorable overload as you downward dog alongside playful puppies in this all-level yoga experience. Pack your mat, limited mats available onsite.

7:00 AM - 8:00 AM MDT

BREAKFAST

GENERAL SESSION

8:00 AM - 9:15 AM MDT

Conference Kickoff

Healthcare Hero Connect to Purpose

  • Keri Nasenbeny, CNO, Harborview Medical Center
  • Azmera Telahun, ACNO, Harborview Medical Center
  • Dr. Mark Mayo, Associate Medical Director, University of Washington Medical Center
  • Dr. Laura Quinnan, Medical Director, University of Washington Medical Center Northwest

Healthcare Excellence Unveiled: Insights from Leading Organizations

  • Nancy Brack, Vice President of Human Resources, Syracuse Area Health
  • Kamil Cak, D.Min., MBA, BCC, FACHE, Vice President of Experience of Care, Children's Hospital of King's Daughters
  • Laura Haubner, M.D., Senior Vice President and Chief Quality Officer, Tampa General Hospital
  • Debra Hernandez, Senior Vice President of System Emergency Services, ECU Health

9:15 AM - 9:45 AM MDT

BREAK

CONCURRENT BREAKOUT SESSIONS

9:45 AM - 10:45 AM MDT

Leadership Excellence

* Cultivating Success: Building a Purposeful Management System That Enables Engagement, Growth, and Innovation

ECU Health

Operational Excellence

Innovating for Impact: Hanger Clinic's Tailored Revenue Cycle Solutions for Enhanced Patient Experience

Hanger Clinic

Clinical Excellence

* Foundation for Growth: Patient Access, Physician Engagement, Nurse Optimization

Nemours Children's Hospital, Florida

Patient Excellence

Which Came First: The Data or the Egg? E-Rounding for Enhanced Patient Satisfaction

Compass One Healthcare

10:45 AM - 11:15 AM MDT

BREAK

GENERAL SESSION

11:15 AM - 12:15 PM MDT

Charting the Path to Financial Wellness

  • Dominica Tallarico, B.S., M.S., FACHE, Executive Vice President and Chief Operations Officer, Allina Health
  • Lawrence Cho, Senior Vice President and Chief Strategy and Growth Officer, Allina Health
  • Andy Waldeck, Managing Director, Innosight

12:15 PM - 1:30 PM MDT

LUNCH

CONCURRENT BREAKOUT SESSIONS

1:30 PM - 2:30 PM MDT

Leadership Excellence

* Lifting Up the Communities We Serve: Creating a Stronger Workforce

UPMC

Operational Excellence

* Cultural Resurgence from Tragedy to Celebration: A Total Scorecard Package Strategy

Cheshire Medical Center

Clinical Excellence

Achieving High-Quality Scores

Rush University System for Health

Patient Excellence

Closing the Need Gap: Leveraging Healthcare Needs Assessments for Capital Investment Advocacy

Prince George's County

2:30 PM - 3:00 PM MDT

BREAK

CONCURRENT BREAKOUT SESSIONS

3:00 PM - 4:00 PM MDT

Leadership Excellence

Progressive Leadership Development: Building Pathways, Standardizing Work, and Engaging Teams

Casa Pacifica, Donor Alliance, and Family HealthCare Network

Clinical Excellence

* Pursuing Zero Harm: An HRO journey

Citizens Memorial Healthcare

Clinical Excellence

Power of Community Collaboratives: What It Takes to Advance Health Equity

Johnson & Johnson

Patient Excellence

* Patient Experience in the Emergency Department and Beyond

WellStar Health Systems

4:00 PM - 4:15 PM MDT

BREAK

GENERAL SESSION

4:15 PM - 5:30 PM MDT

A Journey to Excellence

Dr. Omar Lateef, President and CEO, Rush University System for Health and Rush University Medical Center

Takeaways and Closing Remarks

7:00 AM - 7:45 AM MDT

Let's Talk HCAHPS: The 2025 Changes and How to Succeed

7:00 AM - 8:00 AM MDT

BREAKFAST

GENERAL SESSION

8:00 AM - 9:15 AM MDT

Conference Kickoff

Healthcare Hero Connect to Purpose

Sarah Hanak, CNO, Citizens Memorial Hospital

Re-imagining Acute Hospital Care Through Hospital At Home

  • Richard Rothman, M.D., Regional Chief Medical Operations Officer, Cleveland Clinic Florida
  • Erin Bartley, Chief Operating Officer, Medically Home

9:15 AM - 9:45 AM MDT

BREAK

CONCURRENT BREAKOUT SESSIONS

9:45 AM - 10:45 AM MDT

Leadership Excellence

* Transforming Road Map: Turning Vulnerabilities into Opportunities

Hawkesbury & District General Hospital

Patient Excellence

* Driving Towards Equity: Our Framework for Advancing DEIA

Eskenazi Health

Operational Excellence

Preparing Revenue Cycle Operations for the Clinic of the Future

Houston Methodist Physician Organization

10:45 AM - 11:15 AM MDT

BREAK

11:15 AM - 12:15 PM MDT

Responding to a State of Emergency: Lessons in Mental Health from Children’s Hospital Colorado

  • Dr. Ron-Li Liaw, Mental Health-in-Chief, Children's Hospital Colorado
  • Katie Denman, Vice President of Mental Health, Children's Hospital Colorado
  • Zach Zaslow, Vice President, Advocacy and Community Health

12:15 PM - 1:30 PM MDT

LUNCH

CONCURRENT BREAKOUT SESSIONS

1:30 PM - 2:30 PM MDT

Leadership Excellence

* Successfully Leading Through Disruptions – Stop Resistance with Persistence

Robert Wood Johnson University Hospital

Operational Excellence

* The Journey to Triumph Against Health Equity and Financial Toxicity

Nashville General Hospital

Patient Excellence

Building a 360-Degree Patient Profile: Integrating Data for Holistic Insights to Elevate the Patient Experience

Power Health

2:30 PM - 2:45 PM MDT

BREAK

GENERAL SESSION

2:45 PM - 3:45 PM MDT

Closing Keynote: What's Your Pink Cadillac? The Transformational Power of Prioritizing Joy

Ryan Campbell, Mental Health and Resilience Speaker

Takeaways and Closing Remarks

3:45 PM MDT

Conference Adjourned

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Who Should Attend?

This event is designed with every healthcare leader in mind.

View agenda 

Pricing

Virtual:

$795 non-client

$517 client

Register

In Person:

$1295 non-client

$842 client

Register

Location and Time

August 26-28, 2024

In Person + Virtual

Gaylord Rockies Resort & Convention Center

6700 North Gaylord Rockies Boulevard
Aurora, Colorado

Reserve Room

Discounted room pricing is available for in-person attendees. Rates are subject to availability.

 

 
 

Contact The Organizer