Hospital to Home: Creating Successful Homecomings With a Care Management Solution
Wednesday 9/21 from 1-1:20 p.m.
Creating successful homecomings with a care management solution helps members find success and stay healthy in their transition from a hospital environment back to their home. 2021 Salesforce Partner Innovation Award recipient.
Speakers: Scott Billadeau, Senior Director, Huron, and Hetal Kamdar, Director, Salesforce Delivery Program, CDPHP
Moscone South Campground, Industry Innovation Theater West
1 to 6: One-Stop Repeatable Case Management
Thursday 9/22 from 11:30-11:50 a.m.
Learn how the University of Miami set up its virtual one-stop solution and then extended the solution to support the onboarding of six pilot offices to utilize case management. 2022 Salesforce Partner Innovation Award recipient.
Speakers: Florence Parodi, IT Executive Director, and Nina Gomez-Fernandini, Solutions Architect from the University of Miami
Moscone West, Level 2, IT Lodge
Immediate ROI on Your Trip to Dreamforce: Integrating Healthcare Consumer Data Into Salesforce With Huron Intelligence™
Tuesday 9/20 from 12:30-1:15 p.m. and Wednesday 9/21 from 11 a.m.-2 p.m.
We aggregate and analyze over 30 billion healthcare claims, mapping relationships between more than 290 million patients and 1.4 million providers, quantifying the volumes, procedures, and charges flowing across the continuum of care. By identifying patterns and trends in over five years of historical data, we predict the risk of future disease diagnoses for patients and the optimized care team composition for them. Insights are easily accessed and visualized through our platform or delivered directly into Salesforce via API for seamless workflow integration. We provide an easy way to identify, understand, and trend relationships so healthcare executives can prioritize and act on physician leakage, strategically grow volumes, optimize care teams, and predict population health needs.
Speakers: Gregg Loughman, Managing Director, Huron, and Matt Welsch, Director, Huron
Provider Relationship Management (PRM) Strategy: Make Data Actionable With Huron Intelligence for Physician Liaison Teams to Grow the Referral Pipeline
Tuesday 9/20 from 1:30-2 p.m.
Learn how Huron transforms provider relationship management (PRM) programs using Salesforce and Huron IntelligenceTM (formerly Perception Health) to efficiently grow quality relationships with networks of provider partners and help liaisons plan, track, and measure the effectiveness of activities across key growth initiatives. We will outline how strong PRM programs help drive revenue for healthcare systems and share our phased delivery approach that rapidly empowers your teams with the ability to improve your organization's referral pipeline.
Speakers: Christine Smith, Manager, Huron, and Scott Brown, Director, Huron
Join Huron for an Intelligence Market Analysis
Tuesday 9/20 from 2-4 p.m.
Join us for tapas and get an immediate return on investment on your trip to Dreamforce with a free Huron Intelligence market analysis on your company!
Facilitators: Gregg Loughman, Managing Director, Huron, and Matt Welsch, Director, Huron
Payor Front Office 2.0: A Deep Dive Into Huron Digital’s Accelerator Program for Payors
Wednesday 9/21 from 9:15-10:15 a.m.
Join us for breakfast! In this 60-minute session, our team will dig into our pre-built accelerators for the payor space. Huron’s series of pre-built Salesforce Health Cloud applications are aimed to deliver rapid time to value to the front and middle office of health plans through the delivery of sophisticated software on Day 1. Join us and let us showcase how Huron is helping our customers quickly deliver a digital-first experience to their members, providers, and channels on the Salesforce platform.
Speakers: Adam Basala, Director, Huron, and Andrew Sim, Director, Huron
Keynote Speakers Watch Party at the Huron VIP Lounge
Wednesday 9/21 from 11 a.m.-3 p.m.
Join us for lunch during the keynote speakers watch party to enjoy from the comfort of our VIP Lounge, with beverages.
What's Right in Healthcare? Consumer Insights to Drive Action
Wednesday 9/21 from 2-2:45 p.m.
This presentation will include unique perspectives on understanding consumer/patient segmentation, leveraging insights, and how those insights can drive action in meeting an organization’s equity, access, and experience objectives. Identify mindset shifts toward consumerism. Describe distinct consumer segments to better understand consumers. Discuss approaches being explored in data-driven decision making and the impact that healthcare organizations experience regarding their consumers.
Speakers: Gregg Loughman, Managing Director, Huron, and Matt Welsch, Director, Huron
Patient Engagement Strategy: Use Your CRM Road Map to Transform the Patient Experience
Wednesday 9/21 from 3:15-3:45 p.m.
Patient engagement is a journey for most healthcare organizations. This session focuses on the customer relationship management (CRM) road map and how organizations can enable a seamless experience across the entire patient journey, from acquisition and onboarding, through engagement and retention. We demo our patient engagement accelerator, which was designed to enhance care management and patient education to improve surgical outcomes for an individual service line.
Speakers: Christine Smith, Manager, Huron, and Scott Zelinski, Managing Director, Huron
Hospital to Home: Creating Successful Homecomings With a Care Management Solution
Thursday 9/22 from 9:30-10 a.m.
Creating successful homecomings with a care management solution helps members find success and stay healthy in their transition from a hospital environment back to their home. This client story innovation received the 2021 Salesforce Partner Innovation Award. Join us for breakfast and coffee to continue the conversation after Wednesday’s Dreamforce presentation.
Speakers: Scott Billadeau, Senior Director, Huron, and Hetal Kamdar, Director, Salesforce Delivery Program, CDPHP
Keynote Speakers Watch Party at the Huron VIP Lounge
Thursday 9/22 from 10 a.m.-noon
Join us for brunch during the keynote speakers watch party to enjoy from the comfort of our VIP Lounge, with beverages.
