Our Clinicians

With over 30 years of clinical experience and two decades in physician leadership, Dr. Chantal Lorio helps healthcare organizations build patient-centered cultures grounded in empathy and human connection. A passionate executive coach and educator, she has trained thousands of physician leaders and providers on leadership, communication, and cultural transformation.

Dr. Bill Satterwhite brings more than 25 years of experience as a pediatrician, physician leader, and healthcare executive. He helps organizations achieve meaningful performance improvement, care transformation, and culture change. Bill has deep expertise in ambulatory care process improvement, length-of-stay reduction, physician change leadership, and payor mix improvement through innovative care models for employers.

With over 25 years of clinical and leadership experience, Dr. Dan Smith helps healthcare organizations strengthen culture and performance through effective leadership and engagement. As a physician leadership development expert, coach, and mentor, he has guided more than 11,000 clinicians worldwide, focusing on engagement, change management, and thriving in healthcare.

Dr. Chaya Venkata is a former health system executive with more than 20 years of experience in healthcare analytics, digital strategy, and clinical leadership. She combines clinical, operational, and leadership experience to help healthcare organizations harness advanced analytics to drive transformation, enable value-based care, improve outcomes, and reduce costs. Chaya has led major analytics and digital transformations for health systems and payors nationwide, advancing personalized care and organizational performance.

Dr. John Young is a physician executive with more than 25 years of healthcare experience. Board certified in multiple specialties, John brings deep expertise in leadership, change management, and performance improvement to help health systems establish cultures of trust and accountability, achieve sustainable results, and elevate patient outcomes. He has a strong background in clinical research, having participated in over 100 clinical trials and written over 100 articles.

Gerri brings more than 15 years of experience as a nursing administrator and 25 years of experience in clinical documentation improvement (CDI). A registered nurse and nationally recognized CDI expert, she works with hospitals and health systems to enhance documentation accuracy, revenue integrity, and care quality. Gerri’s deep expertise and hands-on leadership have driven successful CDI transformations across the country, helping organizations achieve sustainable improvement and measurable performance outcomes.

Vikki is a registered nurse, consultant and national speaker with more than 35 years of healthcare leadership experience. She helps organizations improve care delivery, elevate the patient experience, and build cultures rooted in accountability, safety, and high reliability. Vikki brings deep expertise in quality and safety culture, offering practical guidance to healthcare leaders at every level.

Angie is a consultant, nurse executive, and national speaker with over 30 years of healthcare experience. She draws on her deep clinical and operational expertise to help clients strengthen workforce engagement, improve care delivery, and elevate the patient experience. Angie has delivered comprehensive consulting services to clinical operations nationwide, ranging from rural hospitals to major academic healthcare centers, tailoring solutions that enable clients to achieve their objectives.

Eileen brings 15 years of nursing executive leadership and 35 years of experience leading hospitals and health systems through large-scale clinical, operational, and cultural transformations. She helps organizations improve quality, reduce costs, and enhance patient satisfaction through strategic program development and workforce optimization. Eileen’s expertise spans clinical operations, service line integration, and performance improvement, empowering healthcare leaders to deliver exceptional, patient-centered care across complex and evolving health environments.

Pam has nearly two decades of experience in healthcare consulting and clinical operations, helping hospitals and health systems improve care coordination, length of stay, and utilization. A registered nurse and performance improvement expert, she designs data-driven strategies that enhance quality, streamline workflows, and strengthen interdisciplinary collaboration. Pam’s work has advanced patient outcomes and efficiency across community hospitals, academic medical centers, and integrated health systems nationwide.

With over 30 years of experience in emergency healthcare services, Jeff works with hospitals and health systems to improve patient flow, care quality, and operational efficiency. A clinician, leader, and consultant, he specializes in optimizing emergency department performance, reducing turnaround times, and enhancing staff and patient engagement. Jeff’s collaborative approach helps organizations achieve measurable gains in patient satisfaction, financial performance, and clinical outcomes across high-volume care settings.