The site navigation utilizes keyboard functionality using the arrow keys, enter, escape, and spacebar commands. Arrow keys can navigate between previous/next items and also move down into a nested menu. Enter will open a nested menu and escape will close the current menu. Spacebar will open the current menu.
To meet customer expectations, digital experiences in financial services should be frictionless, secure, personalized and consistent across channels.
As part of the year-end planning process, one of the key questions financial services firms should be asking themselves is how can we improve the way our business is operating to optimally support our customers?
To prepare for potential new regulations or interpretations of existing regulations, banks should focus on these four regulatory areas in 2022.