The site navigation utilizes keyboard functionality using the arrow keys, enter, escape, and spacebar commands. Arrow keys can navigate between previous/next items and also move down into a nested menu. Enter will open a nested menu and escape will close the current menu. Spacebar will open the current menu.
With the right vision and strategy, intelligent automation has the potential to unlock the resources needed to improve public services and drive change.
Leaders struggling to reinvent longstanding institutions can take immediate steps to create a path to change.
Forward-thinking federal agency leaders are considering how to intertwine innovation, technology, and culture to build a customer-centric organization.