How University of Miami Quickly Responds to COVID-19 Impacts to Ensure Student Success

While every industry has been impacted by COVID-19, few industries have felt the impact of these difficult times more than Higher Ed. The world is responding by discovering new ways of working, with a focus on shifting everything online and establishing best practices to exceed customer service expectations.

Watch this webcast featuring the executive team at University of Miami, to learn how the institution fast-tracked an existing implementation to establish a state of the art “One Stop” experience for student success. ‘Canes Central is the University’s new one-stop shop, focused on providing world-class service related to the areas of registration and records, billing and payment, financial aid, and Cane Card.

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