Alex Faklis

Contact Alex Faklis

Alex Faklis

For more than a decade, Alex has helped higher education clients assess, re-imagine, and transform student and alumni experiences. She specializes in strategic planning, operational assessment, performance improvement and aligning technology with institutional imperatives in the student and alumni space.

About Alex

For more than 10 years, Alex has served as a consultant and a leader within the higher education sector. She has helped more than 40 institutions, from public flagships to small liberal arts colleges, innovate and transform operations, organizational structures and technology systems to enhance the experiences of students and alumni. Working with institutional presidents, provosts, academic deans and department chairs, Alex takes a constituent-centric approach and collaborates with leaders to strategically assess and improve student, alumni and donor initiatives.

Throughout her career, Alex has helped her clients mobilize and align foundational strategies, systems, policies and processes to support and increase student and alumni engagement, success, enrollment, and experiences. For many of her clients, she has guided the planning and implementation of new student systems like Workday and customer relationship management (CRM) systems such as Salesforce, transforming the ways in which institutions conduct their work, in alignment with their overall mission.

Before joining Huron, Alex served as a consultant at a higher education research and advisory firm, focusing on large-scale research efforts for development and alumni relations. She started her career in the Office of Donor Relations at Harvard Business School.

Alex holds a master’s degree in higher education administration and a bachelor’s degree in English and human development from Boston College.

Areas of Expertise

  • Student Lifecycle Management

Industries

  • Education

Education & Certifications

  • M.A., Boston College
  • B.A., Boston College

Insights

  • Section 117: Where Foreign Influence and Gift Management Often Collide

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    The DOE has increased efforts to monitor colleges’ and universities’ compliance with Section 117 of the Higher Education Act of 1965 relating to foreign gifts.

  • Section 117: Where Foreign Influence and Gift Management Often Collide

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    The ED has increased efforts to monitor colleges’ and universities’ compliance with Section 117 of the Higher Education Act of 1965 relating to foreign gifts.

  • The Alumni Trifecta: Association Best Practices for Engaging Rising Generations

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    Organizational leaders are taking stock of the values of their young alumni populations and are innovating programs that promote long-term engagement with them.

  • This Is Not Your Parents' Alumni Association

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    To both maintain financial endowments and promote enrollment growth, institutions must rely upon and develop sustaining relationships with new alumni.

  • Enrollment Management, Retention and the Student Experience

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    The student experience — from recruitment through program completion — is at the very core of an institution’s mission.

  • Transfer Students Are Key

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    In the wake of the pandemic’s impact on higher education, the current concept of retention must be reexamined and broadened.

  • Transfer Students are Key

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    In the wake of the pandemic’s impact on higher education, the current concept of retention must be reexamined and broadened.

  • Enrollment Management, Retention and the Student Experience

    Read More

    The student experience — from recruitment through program completion — is at the very core of an institution’s mission.

  • Webinar: Accelerating Your Advancement CRM Selection

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    In this webinar, Vanderbilt University leaders share insight into how they were able to complete their CRM selection in record time.

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