Chris has more than 17 years of experience helping healthcare organizations harness AI and automation to transform revenue cycle operations, improving financial performance, reducing administrative burden, and creating better experiences for patients, clinicians, and staff.
About Chris
Chris provides revenue cycle AI and automation expertise to healthcare organizations navigating the shift to AI-enabled operations, enabling them to unlock financial performance, reduce complexity, and solve problems that were previously intractable at scale.
Throughout his career, Chris has:
- Directed intelligent automation initiatives for two major health systems' revenue cycle organizations, generating $55 million and $75 million in annual value respectively while enhancing efficiency and financial performance enterprisewide.
- Led a margin improvement program for a $15 billion integrated delivery network, identifying $1.6 billion in margin improvement and driving material value with AI-enabled improvements in provider-plan collaboration, including medical necessity and utilization management.
- Led a team to transform the end-to-end revenue cycle operation of a large health system, delivering a 20-point improvement in net promoter score, 250 basis points of improvement in net revenue, and $100 million in cash acceleration.
- Built an AI-powered commercial platform on Google Cloud, enabling market pricing intelligence at scale using machine-readable data from more than 2,500 hospitals and 50 health plans.
- Delivered a digital transformation for a major academic medical center, digitizing patient care and consolidating 300 legacy systems into a single interoperable digital platform.
Prior to joining Huron, Chris served as a senior manager at Deloitte Consulting, where he led the U.S. healthcare provider pricing strategy practice. He previously held revenue cycle consulting leadership roles at PwC and KPMG.
Chris earned a Bachelor of Science in healthcare management and policy from Georgetown University. He is a certified outpatient coder through the AAPC and holds multiple Epic Systems certifications, including Resolute Hospital Billing, CDM Management, and Clarity Business Intelligence.