Margaret's passion is contagious as she challenges and engages leaders and staff to think creatively and differently. She is a master speaker and storyteller, engaging her audience to learn and grow in their role. She loves nothing more than to help individuals and organizations connect to the "why" in their work.
Margaret Stanzell brings almost 30 years of healthcare experience and was part of the foundation of Huron | Studer Group by working closely alongside the founder Quint Studer for over 18 years. Margaret has been instrumental in developing many of Huron's foundational frameworks and resources during this time. She is a key to the development of Huron's core content, writing and contributing to numerous books, articles, and toolkits that remain relevant and used today, including the foundational 2010 call light study and tactic of hourly rounding.
Margaret continues to drive excellence. She is a professional and engaging speaker for large and small audiences, who leverages stories and facilitates activities to solidify participant engagement and learning. She is a sought-after professional speaker who uses her practical experience to create new and innovative ways to drive culture and customer, patient, and employee engagement and experience.
Margaret's passion is contagious as she challenges and engages leaders and staff to think creatively and differently. She is a master speaker and storyteller, engaging her audience members to learn and grow in their role. She loves nothing more than to help individuals and organizations connect to the "why" in their work and is a sought-after speaker and expert in virtual and on-site training delivery. You can often find Margaret in organizations around the country sharing her expertise on customer and patient experience, compassion, talent strategy, performance management, and leadership development.
Born in New Orleans, Margaret lived and was raised in Iowa and Missouri and currently lives in Tupelo, Mississippi. She is married to Jim, also in healthcare, and is a mother to three adult children, J.P., Ben, and Maddie.