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Move from silos to seamless delivery


Patients expect a seamless experience at every touchpoint. Yet delivery is often organized by department rather than by patient flow, making it harder to manage capacity, reduce delays, and deliver consistent outcomes.

Creating a more connected experience requires a digitally enabled model built around how patients actually move through the system.

This is intelligent care.

Intelligent care digitally orchestrates delivery across the enterprise, aligning people, processes, and technology into one coordinated system.

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Lead with strategy, optimize with technology

Turning intelligent care into reality starts with a clear strategy.

Huron aligns leaders around a unified vision and road map, redesigning workflows and staffing models to strengthen coordination across the enterprise.

Technology then reinforces that foundation. As a platform-neutral adviser, we evaluate existing systems, integrate the right capabilities, and use real-time data, predictive analytics, and automation to give teams shared visibility into demand and capacity.

We stay engaged through implementation and measurement to sustain and embed performance gains. 

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The intelligent care portfolio


Intelligent care comes to life through three solutions: intelligent care operations hubs, virtual care, and smart hospitals. Each solution addresses a distinct operational priority while reinforcing the broader enterprise model.
 

SolutionWhat it isWhat it enablesWhat it changes
Intelligent care operations hubA real-time command center for managing patient flow and capacity across the enterprisePredictive visibility into demand, capacity, and throughputReduced length of stay, optimized bed utilization, proactive capacity management, increased transfer volumes to care for patients in need
Virtual careA digitally enabled care model that extends clinical teams beyond traditional settingsExpanded access, continuous patient engagement, and virtual clinical supportExpanded access, reduced workforce burden, stronger continuity of care
Smart hospitalA connected care environment integrating devices, data, and digital infrastructureReal-time coordination, automation, and data-driven workflowsSafer workflows, improved patient experience, and sustainable operational performance

 

Drive performance across the enterprise

When care delivery operates as one coordinated system, performance improves across every dimension. Leaders gain the visibility to act earlier, reduce variability, and move the organization forward with confidence.

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Enhance patient care and outcomes

Create a more connected, predictable care journey. Patients benefit from smoother transitions, better communication, and more timely interventions…

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02

Expand capacity and support growth

Make better use of the capacity you already have. By improving throughput and reducing delays, you can increase patient volumes and support growth…

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03

Improve operational flow

Gain better control over how patients move through the system while reducing unnecessary variation. With more consistent processes and real-time…

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04

Strengthen workforce stability

Give care teams the structure and support they need to succeed. Clearer workflows and virtual care models help reduce friction, ease workload…

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05

Build enterprise resilience

With real-time insight into demand and capacity, your organization can adapt more quickly, respond to disruptions, and maintain performance as…

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Put deep clinical and operational expertise to work

Transforming care delivery requires leaders who understand healthcare in practice and know how to redesign it at scale. Huron brings multidisciplinary teams with frontline clinical, digital, and operational expertise to drive complex transformation.

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healthcare employees

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digital employees

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automation and analytics specialists

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human capital and change experts

Meet the leaders guiding intelligent care transformation.

Nicole-Bengston

Nicole Bengtson

Managing Director

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Healthcare Performance Improvement, Clinical Enterprise

Nicole has spent the last 20 years helping healthcare leaders achieve their vision for transformation.
Peter-Haas

Pete Haas

Managing Director

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Healthcare Performance Improvement, Clinical Enterprise

Pete has more than 13 years of experience leading performance improvement implementation projects for academic medical centers, regional health systems, pediatric hospitals, and community hospitals.
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Jessica Duke

Senior Director

Jessica brings extensive clinical and telehealth operations experience, combining her nursing background with deep expertise in virtual care delivery. With a strong understanding of how innovative technology supports patient-centered care, she helps organizations design and implement effective digital health programs that enhance access, efficiency, and quality. Jessica collaborates closely with clients to streamline workflows, optimize technology, and strengthen provider and patient engagement across rapidly evolving healthcare environments.

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Angie Esbenshade

Principal

Angie is a consultant, nurse executive, and national speaker with over 30 years of healthcare experience. She draws on her deep clinical and operational expertise to help clients strengthen workforce engagement, improve care delivery, and elevate the patient experience. Angie has delivered comprehensive consulting services to clinical operations nationwide, ranging from rural hospitals to major academic healthcare centers, tailoring solutions that enable clients to achieve their objectives.

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