• Huron Companies
    • Innosight
    • Studer Education
  • Submit RFP
  • Careers
  • Technology Partners
  • Contact Us
  • About Us
  • Favorites
Huron Logo Huron Logo
  • Expertise
    • Business Operations
    • Care Transformation
    • Consumer Transformation
    • Digital
    • Organizational Transformation
    • Research Enterprise
    • Strategy & Innovation
    • Upcoming Huron Events

      View Events
  • Industry
    • Education
    • Energy & Utilities
    • Financial Services
    • Healthcare
    • Industrials & Manufacturing
    • Life Sciences
    • Public Sector
    • See All
    • We collaborate with the best and brightest in technology.

      Learn More About Our Partners
  • Our Experts
    • View All Expert Bios
    • Find an expert specialized in your industry.

      Book a Speaker
  • Insights
    • Articles
    • Case Studies
    • Research
    • Get the latest insights and updates from our experts.

      View All Insights
  • Investor Relations
    • News
    • Events
    • Financial
    • Stock Info
    • Corporate Governance
    • See All
    • Learn more about Huron and our most recent financial results.

      Investor Presentation
  • Contact Us
  • Expertise
    Expertise
    Business OperationsCare TransformationConsumer TransformationDigitalOrganizational TransformationResearch EnterpriseStrategy & Innovation

    Upcoming Huron Events

    View Events
  • Industry
    Industry
    EducationEnergy & UtilitiesFinancial ServicesHealthcareIndustrials & ManufacturingLife SciencesPublic SectorSee All

    We collaborate with the best and brightest in technology.

    Learn More About Our Partners
  • Our Experts
    Our Experts
    View All Expert Bios

    Find an expert specialized in your industry.

    Book a Speaker
  • Insights
    Insights
    ArticlesCase StudiesResearch

    Get the latest insights and updates from our experts.

    View All Insights
  • Investor Relations
    Investor Relations
    NewsEventsFinancialStock InfoCorporate GovernanceSee All

    Learn more about Huron and our most recent financial results.

    Investor Presentation
  • Careers
    Careers
    Join Our Talent CommunitySearch Open PositionsBenefits
  • About Huron
    About Huron
    The Huron DifferenceOur People & ValuesMaking an ImpactOur ResultsInvestor RelationsLocations
  • Help & Support
    Help & Support
    Contact UsSubmit an RFPBook a Speaker
  • Privacy
    Privacy
    Privacy StatementTerms & ConditionsCookies PolicyFraudulent OffersLabor Condition Applications
  • Contact Us
  • Favorites
    Recent Favorites
    You have no saved content.

The Evolution of Higher Education

Favorite Bookmark

Peter Stokes, Kurt Dorschel, Chris Slatter, Scott Anthony

Download Email Subscribe Print

A Customer-First Approach to Transforming Institutions

The 2008 recession, shifting demographics, a highly competitive job market and heightened financial pressures—while acutely felt by millennials and Generation Z—are not necessarily unique events from a historical perspective. Earlier generations experienced similar challenges, so why do higher education institutions find it increasingly difficult to attract, retain and graduate the best fit students? And why have past solutions proven ineffective in the current environment?

In short, it’s because the jobs to be done have changed, and not all institutions are adequately responding. For institutions to rise to this challenge, leaders must reimagine the educational experience and focus on the “jobs” that students and other customers, are “hiring” them to do.

Download the e-book to discover:

  • What the jobs-to-be-done framework is and how higher education leaders can apply it in their institutions.
  • How institutions can take a broader view of their customer to include not only students but also faculty and employers.
  • The steps leaders should follow to unite their teams and execute a strategy rooted in their customers’ jobs to be done.
Favorite Bookmark
JS Inject Download Email Subscribe Print
Strategy and Innovation Organizational Transformation Education

The Evolution of Higher Education

  • Peter-Stokes

    Peter Stokes

    Managing Director

    Contact This Expert Read My Bio
  • Kurt Dorschel

    Kurt Dorschel

    Senior Director

    Contact This Expert Read My Bio
  • Person

    Scott Anthony

    Senior Partner

    Contact This Expert Read My Bio

Related Work

  • Implementing Disruptive Change within Higher Education

    Read More

    We are challenged with making institutions more effective with proactively implementing change successfully despite their unique operating environments.

  • Administrative Support in Higher Education is a "Job to Be Done" with the Customer at the Center

    Read More

    Delivering administrative services through a shared services model leverages resources across the organization, standardizes processes and aligns technology.

  • What Students Really Want: Getting the Job Done in Higher Education

    Read More

    Leaders should define who their stakeholders are today — and how this should evolve in the future — to ensure that their institutions thrive in the long-term.

View All

We use cookies on our website to provide you with a more personalized digital experience, enable website functionality and understand the performance of our site. You may review our Privacy Statement and our Cookies Policy. By using this site you agree to our use of cookies. I Accept

//end gaconnector
  • Expertise
    • Business Operations
    • Care Transformation
    • Consumer Transformation
    • Digital
    • Organizational Transformation
    • Research Enterprise
    • Strategy & Innovation
  • Industry
    • Education
    • Energy & Utilities
    • Financial Services
    • Healthcare
    • Industrials & Manufacturing
    • Life Sciences
    • Public Sector
  • About Huron
    • The Huron Difference
    • Our People & Values
    • Making an Impact
    • Our Results
    • Investor Relations
    • Locations
  • Help & Support
    • Contact Us
    • Submit an RFP
  • Careers
    • Search Open Positions
    • Join Our Talent Community
    • Our Commitment
  • Legal
    • Privacy Statement
    • Terms & Conditions
    • Studer Education: Subscription Product Terms of Use
    • Cookies
    • Fraudulent Offers
    • Labor Condition Applications
Huron Logo
  • LinkedIn Icon
  • Twitter Icon
  • Facebook Icon
  • Instagram
  • Youtube Icon

© 2022 Huron Consulting Group Inc. and affiliates. Huron is a global consultancy and not a CPA firm, and does not provide attest services, audits, or other engagements in accordance with standards established by the AICPA or auditing standards promulgated by the Public Company Accounting Oversight Board (“PCAOB”). Huron is not a law firm; it does not offer, and is not authorized to provide, legal advice or counseling in any jurisdiction.