Healthcare consumer experience
Improving the healthcare consumer experience starts with understanding the population you serve. Huron helps healthcare organizations drive consumer satisfaction, increase loyalty, and improve patient engagement.
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How we help
Huron Intelligence® Healthcare Insights
Utilize healthcare's most complete clinical data framework to strengthen network integrity, identify patient trends, and personalize care.
Insights and client impact
Analytics Solutions|Artificial Intelligence|Business Intelligence
Shaping healthcare's future through intelligent care delivery
Learn how intelligent care models, powered by AI, automation, and advanced analytics, are helping health systems move from reactive care to proactive, personalized care delivery.
Care Transformation|Consumer Transformation|CRM
Delivering an Omnichannel Access Experience in Healthcare
As health systems expand where they engage with consumers, focus is needed on coordinating interactions across channels to deliver a seamless access experience.
Care Transformation|Consumer Transformation|Healthcare
Northwestern Medicine Increases Patient Access Leading to Improved Patient Satisfaction
Huron transformed the patient scheduling experience at Northwestern Medicine allowing patients to get appointments sooner which improved patient satisfaction.
Business Operations|Care Transformation|Healthcare
Integrating and Improving Care Across the Continuum
Dartmouth-Hitchcock Health and Huron built an infrastructure that allowed the organization to integrate care across the continuum and increase access for consumers.
Annie Zilius
Managing Director
,Healthcare Performance Improvement, Physician Enterprise
Annie has more than 15 years of healthcare industry experience working with a diverse set of organizations to improve access to care, optimize clinic and physician operations, redesign service lines and enhance revenue cycle operations.
