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Customer Relationship Management (CRM) Solutions

Engage Prospective and Current Students Through Graduation and Beyond With CRM Strategies and Services

Featured Insights

11 Huron Education

A Unified CRM System Enhances Collaboration and Personalization to Support Gonzaga University's Strategic Priorities

Digital

Case Study

Improved data tracking, sharing and analysis will allow Gonzaga University to build stronger relationships with prospects, students, alumni and donors.

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86 - Huron Insight Thumbnail

The University of Miami Streamlines Student Service With 'Canes Central One-Stop Shop

Digital

Case Study

As part of an effort to improve student service and increase efficiencies, the University of Miami created a comprehensive platform to best support its students and staff.

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  • Vanderbilt Launches a Transformational Fundraising and Alumni Platform

    Read More

    Vanderbilt University swiftly transformed its fundraising and alumni infrastructure by launching an integrated, Salesforce-supported advancement platform.

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  • How We Can Help

  • Develop a CRM Strategy and Road Map

    Develop a CRM Strategy and Road Map

    Comprehensively managing constituent relationships can help universities or colleges understand and optimize for various growth opportunities. Yet this management can become costly and challenging if an institution maintains multiple customer relationship management (CRM) tools across an institution.

    Huron’s experts help institutions develop an enterprisewide CRM strategy to engage lifelong learners, alumni and donors in an individualized and relevant way and deepen their mutual relationships.

  • Enhance the Applicant Experience

    Enhance the Applicant Experience

    The college search and admissions process can be a daunting journey for families and prospective students. Improving the applicant experience and creating meaningful engagement from start to finish requires a carefully planned journey that is both personalized and automated.

    Using technology and data insights, Huron works with institutions to analyze and create a high-touch experience throughout the recruiting and admissions funnel to increase yields and improve the prospective student experience.

  • Streamline the Student Experience

    Streamline the Student Experience

    When designing a student support model, a one-stop approach eliminates the “campus shuffle,” providing a centralized location for managing the business of being a student whether online or in person. With a strong digital foundation for student support, staff can be more agile in their response to student needs. Huron works with its clients to develop a modern and dedicated digital service delivery environment that aligns with today’s student expectations.

  • Modernize Advancement and Alumni Relations

    Modernize Advancement and Alumni Relations

    The key to remaining competitive in today’s higher education environment lies in delivering a digital experience that exceeds the expectations of your alumni, donors, friends and staff. A modern advancement platform not only elevates impact — it empowers institutions to continue maximizing engagement by aligning constituents’ experiences with their preferences, history and interests.

    Huron can help you lay the groundwork for structural support and an enhanced giving platform no matter where you are in the selection and implementation process.

    Read More>
  • Personalize Constituent Outreach

    Personalize Constituent Outreach

    Achieving enrollment, retention and fundraising goals requires sophisticated marketing and engagement tools that help leaders deliver a coordinated and connected approach to their constituents. This technology enables personalized messaging at the right time and stage of the student and donor experience — all key components of a successful outreach plan. Huron works closely with clients to design an effective and interconnected communications ecosystem.

Technology Partners

  • Salesforce-Education

    Salesforce

    Use technology to unlock insights, drive meaningful interactions and strengthen your digital experiences.

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Contact an Expert

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    Vincent Salvato

    Managing Director

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    Alex Faklis

    Senior Director

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    Lauren Halloran

    Senior Director

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  • Andrew-Laws

    Andrew Laws

    Managing Director

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