Patient Transformation

Drive greater satisfaction and loyalty by deeply understanding your consumers and engaging with them in new, innovative ways.

Featured Insights

  • Patient Financial Care: Redesigning the Revenue Cycle Operating Model

    Read More

    A large multistate health system transformed and integrated its operating model to create a people-centered revenue cycle organization.

  • Integrating and Improving Care Across the Continuum

    Read More

    Dartmouth-Hitchcock Health and Huron built an infrastructure that allowed the organization to integrate care across the continuum and increase access for consumers.

  • Measuring the Quality and Value of Telehealth

    Read More

    As healthcare organizations embrace telehealth as a long-term solution, leaders must consider a variety of metrics to assess the unique aspects of virtual care.

  • Engaging the Digitally Inclined Healthcare Consumer

    Read More

    Consumers’ preferences are changing amid a growing digital landscape. Increase engagement with a personalized, technology-enabled care experience.

  • Academic Medical Center Transforms Business Operations and Patient Access

    Read More

    Amid a changing financial landscape, this academic medical center transformed its business operations to increase patient access and enhance revenue streams.

  • 3 Dynamics Impacting Children’s Hospitals in 2021

    Read More

    New financial and consumer challenges are changing how children’s hospitals will operate in the future of healthcare.

  • Social Determinants of Health: Using Consumer Insights to Move from Why to How

    Read More

    Addressing social determinants of health for better clinical outcomes starts with consumer insights, technology and partnerships.

4 out of 7

Contact an Expert

We use cookies on our website to provide you with a more personalized digital experience, enable website functionality and understand the performance of our site. You may review our Privacy Statement and our Cookies Policy. By using this site you agree to our use of cookies. I Accept

;