Patient Transformation

Drive greater satisfaction and loyalty by deeply understanding your consumers and engaging with them in new, innovative ways.

Featured Insights

Patient Financial Care: Redesigning the Revenue Cycle Operating Model
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A large multistate health system transformed and integrated its operating model to create a people-centered revenue cycle organization.
Measuring the Quality and Value of Telehealth
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As healthcare organizations embrace telehealth as a long-term solution, leaders must consider a variety of metrics to assess the unique aspects of virtual care.
Engaging the Digitally Inclined Healthcare Consumer
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Consumers’ preferences are changing amid a growing digital landscape. Increase engagement with a personalized, technology-enabled care experience.
Academic Medical Center Transforms Business Operations and Patient Access
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Amid a changing financial landscape, this academic medical center transformed its business operations to increase patient access and enhance revenue streams.
3 Dynamics Impacting Children’s Hospitals in 2021
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New financial and consumer challenges are changing how children’s hospitals will operate in the future of healthcare.
Social Determinants of Health: Using Consumer Insights to Move from Why to How
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Addressing social determinants of health for better clinical outcomes starts with consumer insights, technology and partnerships.

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How We Can Help
Shift Your Organizational Mindset

Shift Your Organizational Mindset

Shift your organizational mindset and culture to one that strives to more fully understand consumers, their drivers for choosing healthcare and the segments that exist within the market.
Identify Consumer Segments

Identify Consumer Segments

Define your organization’s consumer segments to prioritize investments. Huron’s patient transformation experts work with you to design an organizational strategy that prioritizes investments that drive satisfaction, convenience and personalization and improve the quality of care for each consumer segment.
Address Social Determinants of Health (SDOH)

Address Social Determinants of Health (SDOH)

Identify and address the social determinants of health that are impacting your patient population. Together, we leverage people and technology to help you shift from traditional care models to one that supports a comprehensive health strategy.

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