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The staffing crisis in higher education

Colleges and universities are facing growing challenges in attracting and retaining talent. In partnership with The Chronicle of Higher Education, Huron surveyed leaders and hiring managers nationwide to uncover what’s driving the staffing crisis and what institutions must do differently to compete.

 

Your challenges, our priorities

 

Build critical skills

Close critical skill gaps to keep pace with evolving business demands

Develop the capabilities your business needs by upskilling talent and aligning workforce development to the skills that drive growth and innovation…

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Compete for talent

Attract, retain, and engage talent that drives performance

Strengthen your employee value proposition and create an employee experience that meets rising expectations to compete for top talent, reduce…

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Strengthen leadership capability

Equip leaders and teams to lead through change

Develop leaders who can make complex decisions, adapt to new ways of working, guide teams through uncertainty, and maintain momentum during change.

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Increase workforce agility

Build a more agile and responsive workforce model

Deploy talent more effectively with flexible structures that improve speed, reduce bottlenecks, and keep work moving.

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Translate data into action

Modernize HR technology and unlock workforce insights

Modernize your HR systems and turn data into actionable insights to improve workforce planning, optimize talent investments, and respond quicker to…

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When human capital matters most

Human capital strategy is essential during key moments of change, when decisions about structure, technology, and growth directly impact your workforce and ability to execute. Across industries, Huron consistently sees a common set of situations where human capital strategy has an outsized impact on success.

Redesigning your operating model

Restructuring, integration, or shifts in how work gets done often focus on structure but overlook how roles, decision making, and incentives need to evolve. When aligned effectively, organizations can execute with clarity, accelerate change, and ensure new ways of working are sustained.

Implementing new technology and digital capabilities

Technology transformations — from enterprise platforms to AI and automation — are often treated as system implementations, when the real impact is on workflows, roles, and required skills. When organizations align work, skills, and adoption, they can unlock greater efficiency, improve experiences, and fully realize the value of their investments.

Rethinking your workforce to meet changing demands

Growth, cost pressure, and talent shortages force organizations to make rapid workforce decisions, but often without a clear view of future skill needs or how work should be structured. With a more intentional approach, organizations can build critical capabilities, optimize costs, and position their workforce to meet future demands.

Expertise built to deliver

Harnessing the power of technology to improve the employee experience

Technology can reduce burnout and improve how work gets done — but many healthcare organizations are underestimating its full impact on the employee experience. Huron’s research highlights where employees see more potential than leaders realize.

Why leaders choose us

We bring decades of hands-on human capital expertise and data-driven insight to help organizations strengthen their workforce, improve performance, and drive sustainable growth.

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Human capital and HR experts bringing 
real-world experience across industries.

 

 

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Reduction in employee turnover across healthcare organizations that have engaged Huron on human capital strategy.

 

 

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Greater client confidence in sustaining change after working with Huron on human capital and workforce initiatives.

 

 

Technology orchestrated to unify and automate

Through deep partnerships with Oracle and Workday, we architect technology ecosystems to support your strategy, operations, people, and future growth.

 

View all partners >

The future of work in the energy and utilities industry

Automation is reshaping how work gets done. Learn how organizations are redefining roles, reskilling their workforce, and using digital tools to improve efficiency and unlock new capacity.

Insights and client impact

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Analytics Solutions|Artificial Intelligence|Business Intelligence

Shaping healthcare's future through intelligent care delivery

Learn how intelligent care models, powered by AI, automation, and advanced analytics, are helping health systems move from reactive care to proactive, personalized care delivery.
Digital|Healthcare|Healthcare

Healthcare market insights: 5 priorities for digital transformation

Explore five digital priorities that help healthcare leaders modernize technology, simplify experiences for patients and staff, and unlock more value from data and analytics.
Artificial Intelligence|Business Operations|Care Transformation

Building resilience in healthcare: Here's where you can focus

Discover practical moves to build financial, operational, and workforce resilience so your organization can respond faster to disruption and sustain performance gains.
Business Operations|Care Transformation|Consumer Transformation

Understanding AI in healthcare

See how organizations are applying AI and automation to improve claims, clinical workflows, and decision-making while maintaining trust, governance, and safety.
Digital|Healthcare|Healthcare

Webinar: Unlocking the potential of EHR modernization for healthcare leaders

Explore how EHR modernization can drive better patient outcomes and operational efficiency in health systems.

Speak with a human capital and people expert

We understand that the challenges leaders face requires more than advice. We bring experience and innovation. Huron’s human capital team includes former executives, human resource leaders, and clinicians who understand the realities you face and how to drive change that lasts. 

Sarika-Amin

Sarika Amin

Managing Director

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Healthcare Performance Improvement, Revenue Cycle

Sarika has more than 13 years of experience working with healthcare organizations to transform their revenue cycle operations. She specializes in large scale process redesign and performance improvement; health information system design and optimization; and revenue cycle department standardization and centralization.
Jennifer-Miller-Final

Jennifer Miller

Managing Director

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People

Jennifer has nearly two decades of experience designing and managing programs to engage and develop the workforce.
Jennifer-Malatek

Jennifer Malatek

Managing Director

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HCM

Jennifer has more than 25 years of healthcare leadership experience that guides her passion for helping organizations achieve excellence in service, quality, people, financial and growth performance.
Buffy Kelly photo

Buffy Kelly

Managing Director

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Healthcare Performance Improvement

Buffy has more than 25 years of experience helping healthcare organizations realize performance improvement and financial turnarounds.
Kelsey Coleman bio image

Kelsey Coleman

Managing Director

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Digital, Workday Education & Research

Kelsey has more than 10 years of experience helping higher education organizations prepare for cloud implementations and implement Workday Human Capital Management, Finance, and Student solutions to increase efficiencies; improve the student, staff, and faculty experience; and further the mission of the institution.
Susan-Basso

Susan Basso

Managing Director

For more than 30 years, Susan has brought innovative and transformational human resources leadership to higher education institutions — in areas ranging from strategy, organizational design and process improvement to compensation models and technology implementation.
Kurt-Dorschel

Kurt Dorschel

Principal

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Strategy and Operations

For more than two decades, Kurt has collaborated with colleges, universities and academic health centers to elevate and sustain long-term organizational and operational effectiveness.
Jennifer Ramey

Jennifer Ramey

Managing Director

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Education & Research

Jennifer has more than 20 years of experience helping higher education organizations improve strategy and operations to enhance performance and maximize the effective use of funds and campus resources.
Lee-Smith

Lee M. Smith

Managing Director

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Strategy and Operations

Lee is a higher education consulting leader and former administrator who helps colleges and universities develop strategies to transform their operational and financial performance.