Salesforce implementation and optimization

As a Salesforce Summit level partner, Huron can assist you at any stage in your journey — whether you are building a Salesforce solution from the start or need to optimize an existing platform. Huron is also a Salesforce Trusted Agentforce Partner – bringing technology, industry expertise, and solutions to build autonomous agents tailored to diverse business needs, enabling faster adoption and customized implementations of Agentforce. With best practices and deep AI training, our team empowers businesses to leverage Agentforce for enhanced customer service and sales across industries.

Drive innovation and transformation by unlocking the full potential of your Salesforce solution — now and into the future. Huron’s industry experts can help you strategically select, design, implement, and optimize Salesforce solutions to turn your organization into an AI enterprise. Our clients receive a full-service approach refined over hundreds of projects and decades of industry experience.

How we help

 

Drive innovation and transformation

Push your innovation further using Huron’s proprietary CRM vision and roadmap services to digitally transform your organization.

Deploy a customized solution

Select, design, and deploy customized Salesforce solutions that address the most complex components of your transition.

Redesign business processes

Rethink processes, provide ongoing training support, and enable organizational alignment to increase adoption and maximize value.

Maximize the value of AI and analytics

Fuel AI and analytics capabilities with clean data to discover deeper patterns, make predictions, and lead with data driven decisions.

Enhance change management

Engage stakeholders, align strategies, and build a foundation for continuous change.

Manage your Salesforce data

Design a solid data foundation, enforce governance, and expand reporting using Huron’s deep experience with CRM Analytics, Tableau, and Einstein.

Continuously improve

Receive expert guidance and ongoing post-production support to ensure the sustained success of Salesforce solutions.

Collaborate with industry experts

Work with award winning industry leaders to ensure you have the best innovators designing solutions that will work for your unique environment.





Data management and analytics

Ensure your data is structured to help you understand drivers of costs and revenue, identify trends, and gain data-backed insights to make better business decisions.

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End-to-end approach

As a Salesforce Summit level partner, Huron can assist you at any stage in your journey — whether you are building a Salesforce solution from the start or need to optimize an existing platform.

Pre-implementation

Prime your organization for success with an evaluation of current processes and structures, a strategic road map tailored to your needs, and a robust business case to rally stakeholders.

Implementation

Get the help you need to select, develop, and deploy a scalable, customized solution that aligns with your goals and integrates with your systems to improve performance.

Optimization

Maximize return on investment with our proven methodologies and data-driven strategies to increase adoption, efficiencies, reporting, and operational excellence.

Salesforce managed services

Receive post-production support to sustain the success of your Salesforce solutions for long-term operational excellence. 

Solutions we support

 

  • Agentforce
  • CRM Analytics
  • CPQ & Billing
  • Data Cloud
  • Education Cloud
  • Experience Cloud
  • Field Service
  • Financial Services Cloud
  • Health Cloud
  • Heroku
  • Life Sciences Cloud
  • Marketing Cloud
  • Mulesoft
  • Nonprofit Cloud
  • Sales Cloud
  • Salesforce Industries
  • Service Cloud
  • Slack
  • Tableau
Solutions we support
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Industries we serve

Huron’s industry-specific and technical expertise provides a depth of support to leaders seeking to elevate their organizations through innovation. Our core expertise includes:

  • Advancement & alumni relations
  • Automotive
  • Commercial
  • Education and research
  • Energy and utilities
  • Financial services
  • Global philanthropy
  • Healthcare payors and providers
  • Industrials and manufacturing
  • Life sciences & medtech
  • Nonprofit
  • Public sector
  • Tribal
Markets we serve
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Put possible into practice

Learn more information on our Salesforce AppExchange page.

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Insights and case studies

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Using data to build a stronger care network
Suicide risk insights: An innovative approach to suicide prevention image
The University of Miami streamlines student service with 'Canes Central one-stop shop
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How the CDPHP digital transformation enabled 360-degree care management with its hospital-to-home model
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Delivering an omnichannel access experience in healthcare
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Vanderbilt launches a transformational fundraising and alumni platform
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A unified CRM system at Gonzaga University
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Understanding AI in healthcare
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Unlocking the value of predictive consumer data in healthcare
Unlocking student potential thumbnail image
Emory University implements new advancement technology ecosystem

Our impact

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salesforce-partner-since-2011

Connect with a Salesforce consultant

  • Ravi Prasad

    Ravi Prasad

    Managing Director, Digital, Salesforce

    Ravi has more than 20 years of experience helping organizations across mature and growth markets pursue digital transformation efforts to strengthen business performance. He has led numerous efforts to evolve business processes, optimize operations and oversee program management for clients across industries.

    Contact Ravi
  • Rich Magaldi

    Rich Magaldi

    Managing Director, Digital

    "I’m passionate about using diverse technology to create meaningful connections, deliver exceptional customer experiences, and drive transformative change."

    Contact Rich
  • Jill Behnke Wilhelm

    Jill Behnke Wilhelm

    Managing Director

    "Embracing digital innovation is the key to staying ahead in a rapidly evolving financial services industry."

    Contact Jill
  • Paul Colangelo

    Paul Colangelo

    Managing Director

    "Leveraging customer relationship management and business intelligence transforms customer interactions into powerful drivers of business growth and efficiency."

    Contact Paul

Thinking about joining?

We see what’s possible in you and help you achieve it. Join Huron, where our culture inspires, supports, and rewards you so you can achieve your full potential.

Apply Today to Be Right Where You Belong